Evening ladies,

I took Alexa out today fo the first time. She has had her spray so it was all systems go.....had a lovely day shopping but when we got home and I was inspecting her I noticed this



should I be worried about the blistering or am I being uber fussy??

What do you ladies think?

I would be dubious to be honest. It looks like it could bubble and crack. I'd be exchanging thr bag for another. Hope that helps xx

Originally Posted by IWantANewBag

I would be dubious to be honest. It looks like it could bubble and crack. I'd be exchanging thr bag for another. Hope that helps xx

Hmmm I thought that might be the answer I'd get.........will wait for a few more opinions but I think the same as you it could crack and open up. Thanks

Mmmm looks like a scuff, I'd exchange it to!

I would exchange, I had a similar mark on one of my Alexa's and the store were more than happy to swap it out.

Let us know what you decide to do :-)

Originally Posted by Designpurchaser

Evening ladies, I took Alexa out today fo the first time. She has had her spray so it was all systems go.....had a lovely day shopping but when we got home and I was inspecting her I noticed this Attachment 1739003 should I be worried about the blistering or am I being uber fussy??

Hi DesignPurchaser - oooh! - that doesn't look too hot after one day's outing - has the leather actually lifted? - if you rub your finger across the affected area, does it sort of crinkle up as if the upper layer of leather has detached - if so, I reckon you should take it up with Mulberry - that really shouldn't happen - good luck and keep us posted!...:)...

Originally Posted by Roxaholic

Hi DesignPurchaser - oooh! - that doesn't look too hot after one day's outing - has the leather actually lifted? - if you rub your finger across the affected area, does it sort of crinkle up as if the upper layer of leather has detached - if so, I reckon you should take it up with Mulberry - that really shouldn't happen - good luck and keep us posted!...:)...

I'm going to contact the store I got it from tomorrow and see what they say and if I'm not happy with what they say I shall contact the lady that has been mentioned on this forum at Mulberry. Thanks, will let you know what they say.

Looks like a blister, as Roxaholic suggests, does it wrinkle if you gently rub your finger over it? If the shop don't give you a satisfactory response, contact one of the following:
Rebecca Groom: Customer Solutions Supervisor or Sarah-Jayne Cooper:
Customer Solutions Administrator

Mulberry Design Ltd
The Rookery
Chilcompton, Somerset BA3 4EH
UK

Tel *+44 (0)1761 234 212
Fax +44 (0)1761 233 436

rebeccag@mulberry.com
sarahc@mulberry.com

Originally Posted by Mooshooshoo

Looks like a blister, as Roxaholic suggests, does it wrinkle if you gently rub your finger over it? If the shop don't give you a satisfactory response, contact one of the following: Rebecca Groom: Customer Solutions Supervisor or Sarah-Jayne Cooper: Customer Solutions Administrator Mulberry Design Ltd The Rookery Chilcompton, Somerset BA3 4EH UK Tel *+44 (0)1761 234 212 Fax +44 (0)1761 233 436 rebeccag@mulberry.com sarahc@mulberry.com

I've tried to rub my finger over it but it's in an awkward place (just under the plaited strap) so I can't really determine if it wrinkles or not. Thank you very much for the info, I thought I remembered the lady's name as Rebecca but you have saved me searching.

I'm bumping this for some info on here that will hopefully help someone...

Originally Posted by Designpurchaser

I'm bumping this for some info on here that will hopefully help someone...

Thanks for thinking of me, I am going to note these down x

Originally Posted by button_Princess

Thanks for thinking of me, I am going to note these down x

You're welcome let me know how you get on :-)

Just thought I would update this thread....I received an email from Rebecca today and my Alexa is going to be replaced with a new one and sent out to me next week. Slightly concerned that I won't love the new one as much as I did the one I sent to HQ but will have to see....