Originally Posted by dizze

What an absolutely wonderful outcome! I'm so glad they finally managed to fix your bag and congrats on the new Roxy! It's so nice to know that there are sales assistants out there who actually care about customer service for once, Mulberry SAs rule!

Absolutely!......thank you dizze!....

he would love that!! My DH is trying to take credit for my LV purchases (although he is not a fan of LV canvas) as though he gave me permission to buy them! Umm, my own money thank you very much!

Originally Posted by Roxaholic

Thank you CP.....but I suppose hubby should get a medal for his input (hehehe!!!!!.....

Originally Posted by CPrincessUK

he would love that!! My DH is trying to take credit for my LV purchases (although he is not a fan of LV canvas) as though he gave me permission to buy them! Umm, my own money thank you very much!

Ha ha ha!!!.....

Rox, this is just such a brilliant outcome! I always say things happen (or don't happen!) for a reason and this is definitely one of those occasions. I'm so pleased for you

Originally Posted by gbw

Rox, this is just such a brilliant outcome! I always say things happen (or don't happen!) for a reason and this is definitely one of those occasions. I'm so pleased for you

Thanks hun! ....

Wow wow Wow! Fantastic story rox...what a saga but an amazing outcome. Well done, you deserve it, that rio was obviously meant to be yours.
How many namesakes do you have btw?

Brilliant outcome, so pleased that your repair saga is over and what a fab new arrival to your M family!

What a great ending. A free mulberry, that is quite the blag! And it's always special to own and use things which have their own story. Enjoy her!

Originally Posted by armcandy3

Wow wow Wow! Fantastic story rox...what a saga but an amazing outcome. Well done, you deserve it, that rio was obviously meant to be yours. How many namesakes do you have btw?

Thank you armcandy3 - rather surreal - still hasn't quite sunk in really!!....

If you mean Roxy's - not as many as some of the veterans here!!! - please forgive (I am a tad bushed this morning and not quite up to speed!..).....

Originally Posted by Somersetlove

Brilliant outcome, so pleased that your repair saga is over and what a fab new arrival to your M family!

Thanks Somerset - and my new and unexpected baby (perhaps we should call her the immaculate conception!!!)is settling in well!!!!

Originally Posted by Miss Mulb

What a great ending. A free mulberry, that is quite the blag! And it's always special to own and use things which have their own story. Enjoy her!

Thank you MM - and welcome to Mulberry! - as you can imagine I was completely stoked with the outcome and really didn't see something like that coming!!!!.....

All I can say is do you know tonight's lotto numbers? You are very lucky!!!!

Originally Posted by madmadmo

All I can say is do you know tonight's lotto numbers? You are very lucky!!!!

...I wish......but I fear this was somewhat of a one-off!!!!.....

WOW Amazing story Rox congratulations.
You are very lucky.
A very very happy ending to a lovely story.

Well done on a perfect outcome. The Rio bags are very special. I rarely use mine as it is huge and heavy but the leather is stunning.