Saks card terms...?

Lovey · Mar 4th, 2007, 11:34 AM

I opened a Saks account to save 10% on a bag i ordered out of state. Problem is, when it got here, I didn't like it. Now they are telling me I can't get 10% off my next purchase, even if I return this one. They won't even allow me to exchange.

Has anyone ever closed their account, and then reopened to save 10% again?

Is this possible?

Thanks!
S

missmustard · Apr 7th, 2007, 04:19 PM

Some time ago, I used to work for a credit card company (GE Money Bank) and they have the same policy, no discount on another purchase even if you return the 1st one. As for opening a new account right after closing the one you have now, GE required you to have the account closed for at least 6 months before applying for a new one.

Now, I know Saks does not bank with GE, but you have to check with the Credit Services 800# just to be sure. Most department stores go by the same policies. Good luck!

canada's · Apr 8th, 2007, 01:12 AM

they won't let you put that dollar amount (that actual amount you were charged, including the 10% off) towards another bag? i find that really hard to believe.

i would ask for a manager and go from there. it was an order placed online, sh*t happens, blah blah blah. i can definitely understand that you don't get the 10% off again (that's pretty common), but for them to refuse an exchange seems really unlikely.

Mar 4th, 2007, 11:34 AM	#1
Lovey Sofa King Banned	saks card terms...? I opened a Saks account to save 10% on a bag i ordered out of state. Problem is, when it got here, I didn't like it. Now they are telling me I can't get 10% off my next purchase, even if I return this one. They won't even allow me to exchange. Has anyone ever closed their account, and then reopened to save 10% again? Is this possible? Thanks! S

Apr 7th, 2007, 04:19 PM	#2
missmustard Prima Donna Assoluta Location: Monterrey, Mexico	Re: saks card terms...? Some time ago, I used to work for a credit card company (GE Money Bank) and they have the same policy, no discount on another purchase even if you return the 1st one. As for opening a new account right after closing the one you have now, GE required you to have the account closed for at least 6 months before applying for a new one. Now, I know Saks does not bank with GE, but you have to check with the Credit Services 800# just to be sure. Most department stores go by the same policies. Good luck! __________________

Apr 8th, 2007, 01:12 AM	#3
canada's Member	Re: saks card terms...? they won't let you put that dollar amount (that actual amount you were charged, including the 10% off) towards another bag? i find that really hard to believe. i would ask for a manager and go from there. it was an order placed online, sh*t happens, blah blah blah. i can definitely understand that you don't get the 10% off again (that's pretty common), but for them to refuse an exchange seems really unlikely.