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Nov 6th, 2009, 07:02 PM
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#1 |
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Fall is here!
Joined: Oct 2006
Location: San Francisco
Posts: 11,036
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My MBMJ Classic Q City bag arrived from NM ... with damage! Keep it?
I have been deciding whether or not to keep this bag since it arrived yesterday. I think it's growing on me. The color is great for fall. I also got it for a great price during one of NM's midday dashes for only $214. Here's the actual bag:
 The issue is that one of the short handles has a 1" scratch on it that took the color completely off. Do I just suck it up and keep it because it was a great price and it will probably get more scratches anyway? I checked online and NM no longer has this bag. Opinions please! Scratch: 
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Nov 6th, 2009, 07:09 PM
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#2 |
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<3
Joined: Apr 2008
Location: East Coast
Posts: 531
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Oh no! I would return it if I found a scratch like that. Since it is sold out at NM, perhaps you can cover the scratch with acyrilic paint? Good luck!
That is a great everyday color, btw! |
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i'm good...for now!
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Nov 6th, 2009, 07:14 PM
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#3 |
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i'm engaged!
Joined: Apr 2006
Location: VEN-tucky!
Posts: 21,785
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i would call customer service and request a discount or replacement bag personally. they most likely are sold out, so they'd probably give you a discount i would think.
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Nov 6th, 2009, 07:15 PM
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#4 |
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Member
Joined: Jun 2008
Location: Sunny California
Posts: 2,880
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I would contact NM and see if they have another in their system. They will usually honor the sale price if yours is damaged.
If they don't have another, I would take this to the fabric store and see what would cover the scratch. It is a fantastic price for a great bag! |
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Nov 6th, 2009, 08:47 PM
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#5 |
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Member
Joined: Oct 2006
Location: the Mouth of the Columbia
Posts: 324
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I think you could camouflage this with polish or try taking it to a reputable shoe repair shop.
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Want...more...graphite (Evelyne GMII). |
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Nov 6th, 2009, 10:59 PM
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#6 | ||||
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foxy lady!
Joined: Mar 2007
Posts: 9,591
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 if all else fails, Diego to the rescue! |
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 need to stop looking.  |
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Nov 6th, 2009, 11:28 PM
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#7 |
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MJ enlightened <3
Joined: Nov 2007
Posts: 4,605
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I would assume that the reason they put it on Midday Dash was because they wanted to get rid of the last few. I would call up and ask for a replacement and if they do not have one then let them know you will be expecting a price adjustment or you will be returning it. They should do something.
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"I like my money right where I can see it - hanging in my closet!"--Carrie Bradshaw Currently lusting: Good health and a hot boyfriend.  "In order to be irreplaceable - one must always be different!" - - Coco Chanel
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Nov 7th, 2009, 12:56 PM
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#8 |
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Life is Plan Z
Joined: Jun 2008
Location: Tarot Card
Posts: 14,888
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But that's probably why it was on sale--no? I wouldn't mind a small scratch like that if I'm getting a great price, plus leather conditioner will help fade it a bit.
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 Satisfied but wishing 4 a WTM Mini and an AP ~*~ Is it true? Is it helpful? Is it necessary? Is it kind? Or, more importantly, is it funny?  |
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Nov 7th, 2009, 06:31 PM
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#9 |
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Member
Joined: Sep 2008
Location: Cleveland, OH
Posts: 1,358
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I almost guarantee you if you call CS about this they will give you 10% off.
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Spring 2010: Balenciaga Rose Gold Giant Hardware City in Olive 
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Nov 7th, 2009, 07:30 PM
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#10 | ||||
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Fall is here!
Joined: Oct 2006
Location: San Francisco
Posts: 11,036
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I called CS and they do not have any more in stock, it's a discontinued color. The CS rep said I could either return it for a refund or she would give me 10% off. I took the 10% which = $21.40 credit. Works for me! |
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Nov 7th, 2009, 08:28 PM
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#11 |
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empirestateofmind
Joined: Sep 2006
Location: new york, ny
Posts: 20,212
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great! i'm glad everything worked out and you feel better about it. i'll bet conditioner will go a long way in making the scratch look less noticeable.
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wishlist miu miu suede coffer f/w 06 graphite venetia chanel bubble quilt flap in dark beige resort 06 black sweet punk sid bowler  |
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Nov 8th, 2009, 10:29 AM
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#12 |
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Member
Joined: May 2009
Posts: 123
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good deal! my bag had the same problem on the handle & i was also debating on returning it. i got the groovee in the same color for 50% off at Nordies about a month ago. i decided to keep it since it was such a good deal & haven't really noticed the scratch since i've ben using it. glad it worked out for you too!
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Nov 8th, 2009, 04:35 PM
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#13 |
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i'm engaged!
Joined: Apr 2006
Location: VEN-tucky!
Posts: 21,785
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good to hear
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Nov 8th, 2009, 11:45 PM
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#14 |
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Member
Joined: Jan 2009
Location: Vancouver
Posts: 63
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wow u guys get such awesome deals! =)
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Purse Collection: Gucci Bouviere (2000) LV Speedy 25 - Damier (2008) Gucci Abbey Medium Double Strap (2009) |
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