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MyJoelle · Mar 29th, 2009, 01:30 AM

Hey dears
I recently sent a bag to Diego for some TLC, i know that the department there has received the bag (via tracking) which is the most important part, but i was wondering if i was suppose to get an email confirming that the bag was received? or does it just magically come back after 4 - 5 weeks?
If anyone can share their experiences i am just a Wei bit worried

iluvmybags · Mar 29th, 2009, 01:50 AM

I think they notify you when the bag is ready, but it can take a while. Depending on what kind of repairs are needed, they may even have to send the bag to Italy to be repaired. I remember when tuffcookie sent her Hudson in for repairs, it was gone for about 2 months -- of course, she was very happy with the end result, but the wait was he77!!

iluvmybags · Mar 29th, 2009, 01:51 AM

Here are the threads regarding repairs:

mj repairs - how long?

welcome back, hudson!

MyJoelle · Mar 29th, 2009, 04:18 AM

thanks ILuv! I was nervous when i sent her off, and once i tracked it that it had arrived i was relieved but when i didn't hear anything from Diego about receiving my bag i got nervous, i think it will be def worth the wait!

Thanks again dear! <3

tadpolenyc · Mar 29th, 2009, 10:22 AM

i only received an email saying the repair had been completed and by bag was being returned to me. my repair was minor, so it took less than two weeks. rest assured, your bag is in good hands.

MyJoelle · Mar 29th, 2009, 04:42 PM

thank tad!
<3

Diego · Mar 31st, 2009, 09:25 AM

Hi MyJoelle,

Can you provide the assigned SRO# for your handbag please?

Ciao,

Diego

repairs@marcjacobs.com

MyJoelle · May 27th, 2009, 01:07 AM

Just wanted to give an update!
I just got back my Julianne from the MJ repairs and although i had some separation anxiety it was well worth it my bad looks AMAZING!
THANK YOU SO MUCH DIEGO YOU ARE MY HERO!
Here is a quick photo, my repairs were of the "o" rings and some stretched out leather near the handles, i just took a quick pic of my beautiful bag, I am so happy she is home!

THANKS AGAIN DIEGO! I AM ONE HAPPY CAMPER!

blackonmaroon · May 27th, 2009, 01:15 AM

So glad to hear your pretty Julianne's back, safe and sound!

Mad about Bags · May 27th, 2009, 02:54 AM

Great to know that your beloved Julianne is back home

She does look AMAZING! I want my Bordeaux Julianne ... Hopefully I will find her

shop2drop1 · May 27th, 2009, 08:46 AM

Yay! So glad Julianne is home, she looks great!

Mar 29th, 2009, 01:30 AM	#1
MyJoelle OP Member Joined: Dec 2007 Location: California Posts: 276	MJ Repair question Hey dears I recently sent a bag to Diego for some TLC, i know that the department there has received the bag (via tracking) which is the most important part, but i was wondering if i was suppose to get an email confirming that the bag was received? or does it just magically come back after 4 - 5 weeks? If anyone can share their experiences i am just a Wei bit worried
	__________________ Desperately seeking black elastic Stam.. Something near and dear to my heart! http://www.aidswalk.net/ Find a 'walk' in your city! http://www.aidswalk.net/awdirectory.html And THIS is how I am raising the money to sponsor myself That's right MMMmmmm cupcakes! http://www.facebook.com/album.php?ai...3&l=f5b23c730c

Mar 29th, 2009, 01:50 AM	#2
iluvmybags Countdown to S/S10! Joined: Sep 2006 Location: The Windy City Posts: 14,676	I think they notify you when the bag is ready, but it can take a while. Depending on what kind of repairs are needed, they may even have to send the bag to Italy to be repaired. I remember when tuffcookie sent her Hudson in for repairs, it was gone for about 2 months -- of course, she was very happy with the end result, but the wait was he77!!
	__________________ Wish List F05 Quilted Venetia Violet or Bordeaux Venetia Putty, Pale/Light Grey or Graphite S06 Quilted Stam, Putty R06 Sweet Punk Hobo, Almond Quilted Marky Violet or Beige

Mar 29th, 2009, 01:51 AM	#3
iluvmybags Countdown to S/S10! Joined: Sep 2006 Location: The Windy City Posts: 14,676	Here are the threads regarding repairs: mj repairs - how long? welcome back, hudson!
	__________________ Wish List F05 Quilted Venetia Violet or Bordeaux Venetia Putty, Pale/Light Grey or Graphite S06 Quilted Stam, Putty R06 Sweet Punk Hobo, Almond Quilted Marky Violet or Beige

Mar 29th, 2009, 04:18 AM	#4
MyJoelle OP Member Joined: Dec 2007 Location: California Posts: 276	thanks ILuv! I was nervous when i sent her off, and once i tracked it that it had arrived i was relieved but when i didn't hear anything from Diego about receiving my bag i got nervous, i think it will be def worth the wait! Thanks again dear! <3
	__________________ Desperately seeking black elastic Stam.. Something near and dear to my heart! http://www.aidswalk.net/ Find a 'walk' in your city! http://www.aidswalk.net/awdirectory.html And THIS is how I am raising the money to sponsor myself That's right MMMmmmm cupcakes! http://www.facebook.com/album.php?ai...3&l=f5b23c730c

Mar 29th, 2009, 10:22 AM	#5
tadpolenyc empirestateofmind Joined: Sep 2006 Location: new york, ny Posts: 20,240	i only received an email saying the repair had been completed and by bag was being returned to me. my repair was minor, so it took less than two weeks. rest assured, your bag is in good hands.
	__________________ wishlist miu miu suede coffer f/w 06 graphite venetia chanel bubble quilt flap in dark beige resort 06 black sweet punk sid bowler "i don't think you can be all things to people and still have a point of view." marc jacobs

Mar 29th, 2009, 04:42 PM	#6
MyJoelle OP Member Joined: Dec 2007 Location: California Posts: 276	thank tad! <3
	__________________ Desperately seeking black elastic Stam.. Something near and dear to my heart! http://www.aidswalk.net/ Find a 'walk' in your city! http://www.aidswalk.net/awdirectory.html And THIS is how I am raising the money to sponsor myself That's right MMMmmmm cupcakes! http://www.facebook.com/album.php?ai...3&l=f5b23c730c

Mar 31st, 2009, 09:25 AM	#7
Diego Member Joined: Jan 2008 Location: MJ -Repair Center Secaucus NJ Posts: 40	Hi MyJoelle, Can you provide the assigned SRO# for your handbag please? Ciao, Diego repairs@marcjacobs.com

May 27th, 2009, 01:15 AM	#9
blackonmaroon Always on the hunt Joined: May 2008 Location: California Posts: 5,995	So glad to hear your pretty Julianne's back, safe and sound!
	__________________ Wish List Black Small Bianca Black 1st Season Stella Plum Large MP Little Stam Miu Miu Bow Bag with Gold Hardware Chanel Black Reissue Camera Case Chanel Bordeaux Medallion Tote

May 27th, 2009, 02:54 AM	#10
Mad about Bags Member Joined: Mar 2008 Posts: 1,090	Great to know that your beloved Julianne is back home She does look AMAZING! I want my Bordeaux Julianne ... Hopefully I will find her
Mad about Bags Member Joined: Mar 2008 Posts: 1,090	__________________ __________________________________________________ ________ Please help me find the following * Quilted Baby Stam * Icy Stam If you see one please PM me

May 27th, 2009, 08:46 AM	#11
shop2drop1 On a ball field Joined: Sep 2007 Location: Land of OZ Posts: 3,396	Yay! So glad Julianne is home, she looks great!
	__________________ Wishlist 2009 In love with my Alexander Wang Coco Black w/ Brass! Hoping Santa brings me a Marc Jacobs Beige Beat Bag!

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