I ordered a MBMJ bag from the Saks sale last week. It came without a dust bag. Is this normal? I tried to live chat with Saks customer service, but they weren't sure if it should come with one or not. They're "looking into it" but that can take 48 hours. For reference, I bought the preppy nylon camera bag.
It's sadly normal. I bought 2 Percy's from ShopBop and Bloomingdales and neither came with dust bags, and it was confirmed by customer service. These days I only buy from places where I know it can be gift wrapped.
I also bough a Marc Jacobs quilting deluxe wallet for $400+ from Nordstrom and it came with nothing (no box, or dust bag) which really pissed me off tbh because of the price I paid.
I believed that any nylon from mbmj doesnt come with the dustbag. Coz i got the tote the natasha in nylon and another nylon like d ukita style and they all never came with a dustbag. But all of my mbmj leather came in with the dustbag. I dont understand why theynever came with the dustbag.