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AAdams · Jul 9th, 2009, 10:45 AM

I sent an e-mail from their site yesterday basically stating what we all feel right now and how annoying the site is and all the subtitles and asked if they would consider changing it back otherwise I won't waste my time on it anymore. I later received a reply, pretty generic I might add, thanking me for my interest in LV and they would forward my e-mail to the proper department, whatever that means. Maybe if everyone on here sends a quick e-mail or phone call complaining then they will change it back. Just a thought

Redenkeew · Jul 9th, 2009, 02:15 PM

Originally Posted by lilmountaingirl

I can't stand the new layout. I have to go through a zillion categories to browse the items! I liked it much better when I could just click handbags, monogram, and see them all! Now you have to pick a category, then top held or shoulder or clutch... so annoying! I wish they'd send out a user survey so I could yell them to put it back. I like everything neat on one page with prices, options, etc. Don't even get me started on the jewelry section!

ITA !! And they also cross out the Ready-to-wear section. I want to see the HQ pics taken from the show.

LVaries · Jul 9th, 2009, 02:21 PM

Originally Posted by AngelBABY84

I went on last night and it's even worse than before. They've separated the line and types of bags into sub categories. It's become into a big mess, everything is all over the place.

Couldn't agree more. I just checked the French version. In the Men's subcategory "bagages souples" ('soft luggage') under Voyage there is even no Monogram Canvas Option. So where are all the Keepalls in Monogram??? Well, under "taille cabine" ('cabin size') you only have Mono Keepall 60, which is not even cabin size, at least not in Europe!!! The other Mono Keepall sizes can be found in the Women's section. So does this mean LV considers sizes smaller than 60 not masculine enough?!

LVaries · Jul 9th, 2009, 02:42 PM

Originally Posted by AAdams

I sent an e-mail from their site yesterday basically stating what we all feel right now and how annoying the site is and all the subtitles and asked if they would consider changing it back otherwise I won't waste my time on it anymore. I later received a reply, pretty generic I might add, thanking me for my interest in LV and they would forward my e-mail to the proper department, whatever that means. Maybe if everyone on here sends a quick e-mail or phone call complaining then they will change it back. Just a thought

I just sent an e-mail via the French section on their site!

gelbergirl · Jul 9th, 2009, 10:07 PM

I wonder if a call to 866 would help?

I agree, if they could just keep e_Lux on the web for reference that would be great.
It was simple.
It worked.

penelope tree · Jul 10th, 2009, 05:24 PM

i bet some massive web development company got paid loads to do this. useless!!! can't find the zcp i wanted to look at.

penelope tree · Jul 10th, 2009, 06:15 PM

a "monogramouflage denim" is a neo cabby gm?

prplhrt21 · Jul 10th, 2009, 09:52 PM

I also see that the Tate is now Thames?

Jul 9th, 2009, 10:45 AM	#76
AAdams ~living the dream~ Joined: Sep 2008 Location: Lone Star State Posts: 2,037	I sent an e-mail from their site yesterday basically stating what we all feel right now and how annoying the site is and all the subtitles and asked if they would consider changing it back otherwise I won't waste my time on it anymore. I later received a reply, pretty generic I might add, thanking me for my interest in LV and they would forward my e-mail to the proper department, whatever that means. Maybe if everyone on here sends a quick e-mail or phone call complaining then they will change it back. Just a thought
	__________________ *Annette*

Jul 9th, 2009, 10:07 PM	#80
gelbergirl hubba hubba ;) Joined: Sep 2006 Location: NYC metro-area Posts: 3,264	I wonder if a call to 866 would help? I agree, if they could just keep e_Lux on the web for reference that would be great. It was simple. It worked.
	__________________ my LV collection Gelber Furs

Jul 10th, 2009, 05:24 PM	#81
penelope tree Member Joined: Aug 2008 Location: England Posts: 564	i bet some massive web development company got paid loads to do this. useless!!! can't find the zcp i wanted to look at.
	__________________ I LV CHANEL

Jul 10th, 2009, 06:15 PM	#82
penelope tree Member Joined: Aug 2008 Location: England Posts: 564	a "monogramouflage denim" is a neo cabby gm?
	__________________ I LV CHANEL

Jul 10th, 2009, 09:52 PM	#83
prplhrt21 Member Joined: May 2009 Posts: 1,013	I also see that the Tate is now Thames?
prplhrt21 Member Joined: May 2009 Posts: 1,013

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