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shopsinparis · Jan 21st, 2008, 09:09 AM

Originally Posted by azatsui

I am going to LV tomorrow because I had these weird little black marks on the leather part of the purse. Although they are small, LV Hawaii told me not to touch them and to bring the bag back.

My PM arrived with the plastic on the handles, cardboard under the brass and plastic tape over the zipper pull. Now that you mention it, the handle did have a couple of wierd tiny black dots on the vachetta. By just a little scrape of my fingernail, those black specks came off leaving no marks. I didn't think twice about it. The high demand for these bags may have caused a higher production that LV can't meet without quality issues appearing in some of the bags.

newcitylady · Jan 21st, 2008, 09:27 AM

Smaller than the trevi and a very different kind of look. Have the tivoli GM and the trevi PM (trevi GM was huge)
Think the bags are sent crushed and flatten out. At first mine look off also, SA then said let me stuff it and you will see the difference. She was so right, left the stuffing in over night and now its looks just perfect

Chipper · Jan 21st, 2008, 11:19 AM

Originally Posted by Lovelove

well. I was just curious and took some pics of my Tivoli
Do you guys see any defects that I don't?
Should I be worried?

Oh ok, thanks for posting the pics....that's what the "red glaze" looks like. What function does it serve...is it a sort of glue?

potato · Jan 21st, 2008, 11:34 AM

lovelove, thanks for the pictures! yours is perfect! on the bag i had, the left pleat was where yours was, but then the one on the right, was at least a cm. away from the point.

azatsui · Jan 21st, 2008, 12:41 PM

Originally Posted by shopsinparis

My PM arrived with the plastic on the handles, cardboard under the brass and plastic tape over the zipper pull. Now that you mention it, the handle did have a couple of wierd tiny black dots on the vachetta. By just a little scrape of my fingernail, those black specks came off leaving no marks. I didn't think twice about it. The high demand for these bags may have caused a higher production that LV can't meet without quality issues appearing in some of the bags.

That is interesting. I looked at mine again but it doesn't seem to want to come off. I agree that some of the quality may be sacraficed to meet demand. But for what you pay for it, you would think LV would be more cautious.

Lovelove · Jan 21st, 2008, 12:49 PM

Originally Posted by potato

lovelove, thanks for the pictures! yours is perfect! on the bag i had, the left pleat was where yours was, but then the one on the right, was at least a cm. away from the point.

oh no. that would drive me crazy.
hope you will find the perfect Tivoli!!!

shopsinparis · Jan 21st, 2008, 01:22 PM

Originally Posted by ChocoGrace

Oh ok, thanks for posting the pics....that's what the "red glaze" looks like. What function does it serve...is it a sort of glue?

I think the 'red glaze' seals off the cut edge of the vachetta. Otherwise, the raw edge would be exposed to everyday wear and tear damage. I would think the red color should be uniform across the edge.

girlsgottoshop · Jan 21st, 2008, 01:56 PM

Take it back and get one that you're happy with.

q_mocha · Jan 21st, 2008, 05:00 PM

Lovelove, your bag looks perfect! Now take a look at my picts. Took some with my camera before I went to LV store for an exchange. I am glad I went in today and spoke with my SA. Although she kept insisting that mine is "perfect" and that there is "no problem with the glaze". However, she did not answer me when I asked her if this is how the red glaze supposed to be. She orginally offered to send it back to get it "re-glazed" which I did not mind either. However, it would take 6 to 8 weeks to get back. I do not want to wait that long. So I asked if I can wait for an exchange instead. She did not agree in the beginning. But I kept asking nicely and looking at her with my sad

eyes, she told me to wait while she go get a "second opinion". When she was back, she agreed to take mine back to get waitlisted again for another one, which will probably be in 1 -2 weeks. She said I can choose which one to keep at that time.

I will report back when this happens. Wish me luck.

Lovelove · Jan 21st, 2008, 05:18 PM

q_mocha. I'm glad you've got to choose at least. Good luck!
after looking at your picture, I looked at my Tivoli very closely. and my glaze looks like peeling or it will come off or something at some area.
but yours do look worse than mine. especially on the edge.
Keep us posted! thanks.

q_mocha · Jan 21st, 2008, 05:55 PM

Thanks Lovelove. I am hoping for the best. I am glad that at least they are willing to help me. If you're also finding that the glaze is beginning to peel too, then be careful with the gold zipper chain gliding along the top of the bag when you open and close. The zipper can create some small friction along the edges. I hope this problem won't happen to anyone else.

Chipper · Jan 22nd, 2008, 02:55 PM

Qmocha, I'm sorry that your SA was even the slightest bit hesitant to help you! We save and dream about these bags and it's only right that we are 100% happy with them. I have one coming in from Phoenix and should be here around Thursday. I can't even be excited because I'm more nervous about all the qc issues that are popping up. I hope we all end up with bags we are in love with!

newcitylady · Jan 22nd, 2008, 03:06 PM

Is this problem just happenning with the PM or is it wil the GM also, going to look at mine real closely when I log off

Kareberry · Jan 22nd, 2008, 04:33 PM

I'm going to pick up the PM today...I was waitlisted for 3 weeks which I guess is not long because they only started the waitlist 3 weeks ago!

Since I've never seen the sparkly lining I don't think I'd be disappointed...but I'd definitely have to look for everything else like coating and stuff. The Violette Cles I just bought wasn't really perfectly perfect but I'm hoping the Tivoli will be! I heard they are increasing prices tomorrow in Canada as well!

q_mocha · Jan 22nd, 2008, 10:19 PM

Congrats Chocograce. How exciting!! I am really happy to hear that you have found one from a store. That is really rare because lots of us have all been on the waitlist for this bag. I think you will LOVE this bag. You just have to examine it very carefully once you receive it. Hope that it will arrive soon, for both of us.

Jan 21st, 2008, 09:27 AM	#47
newcitylady Member Joined: Dec 2007 Posts: 1,191	Re: Disappointed w/ new Tivoli PM!!! Smaller than the trevi and a very different kind of look. Have the tivoli GM and the trevi PM (trevi GM was huge) Think the bags are sent crushed and flatten out. At first mine look off also, SA then said let me stuff it and you will see the difference. She was so right, left the stuffing in over night and now its looks just perfect
newcitylady Member Joined: Dec 2007 Posts: 1,191

Jan 21st, 2008, 11:34 AM	#49
potato OP Member Joined: Sep 2007 Posts: 163	Re: Disappointed w/ new Tivoli PM!!! lovelove, thanks for the pictures! yours is perfect! on the bag i had, the left pleat was where yours was, but then the one on the right, was at least a cm. away from the point.
potato OP Member Joined: Sep 2007 Posts: 163

Jan 21st, 2008, 01:56 PM	#53
girlsgottoshop The Shopping Queen Joined: Jan 2006 Location: Fabulous Las Vegas Posts: 8,070	Re: Disappointed w/ new Tivoli PM!!! Take it back and get one that you're happy with.

Jan 21st, 2008, 05:00 PM	#54
q_mocha Member Joined: Jan 2008 Posts: 99	Re: Disappointed w/ new Tivoli PM!!! Lovelove, your bag looks perfect! Now take a look at my picts. Took some with my camera before I went to LV store for an exchange. I am glad I went in today and spoke with my SA. Although she kept insisting that mine is "perfect" and that there is "no problem with the glaze". However, she did not answer me when I asked her if this is how the red glaze supposed to be. She orginally offered to send it back to get it "re-glazed" which I did not mind either. However, it would take 6 to 8 weeks to get back. I do not want to wait that long. So I asked if I can wait for an exchange instead. She did not agree in the beginning. But I kept asking nicely and looking at her with my sad eyes, she told me to wait while she go get a "second opinion". When she was back, she agreed to take mine back to get waitlisted again for another one, which will probably be in 1 -2 weeks. She said I can choose which one to keep at that time. I will report back when this happens. Wish me luck. Attached Thumbnails
q_mocha Member Joined: Jan 2008 Posts: 99

Jan 21st, 2008, 05:18 PM	#55
Lovelove Member Joined: Nov 2007 Posts: 127	Re: Disappointed w/ new Tivoli PM!!! q_mocha. I'm glad you've got to choose at least. Good luck! after looking at your picture, I looked at my Tivoli very closely. and my glaze looks like peeling or it will come off or something at some area. but yours do look worse than mine. especially on the edge. Keep us posted! thanks.
Lovelove Member Joined: Nov 2007 Posts: 127

Jan 21st, 2008, 05:55 PM	#56
q_mocha Member Joined: Jan 2008 Posts: 99	Re: Disappointed w/ new Tivoli PM!!! Thanks Lovelove. I am hoping for the best. I am glad that at least they are willing to help me. If you're also finding that the glaze is beginning to peel too, then be careful with the gold zipper chain gliding along the top of the bag when you open and close. The zipper can create some small friction along the edges. I hope this problem won't happen to anyone else.
q_mocha Member Joined: Jan 2008 Posts: 99

Jan 22nd, 2008, 02:55 PM	#57
Chipper Hermesmerized Joined: Dec 2007 Location: By the sea in SD... Posts: 3,128	Re: Disappointed w/ new Tivoli PM!!! Qmocha, I'm sorry that your SA was even the slightest bit hesitant to help you! We save and dream about these bags and it's only right that we are 100% happy with them. I have one coming in from Phoenix and should be here around Thursday. I can't even be excited because I'm more nervous about all the qc issues that are popping up. I hope we all end up with bags we are in love with!
	__________________ Chipper We are tPF, restoring the U.S. economy, one purse at a time.

Jan 22nd, 2008, 03:06 PM	#58
newcitylady Member Joined: Dec 2007 Posts: 1,191	Re: Disappointed w/ new Tivoli PM!!! Is this problem just happenning with the PM or is it wil the GM also, going to look at mine real closely when I log off
newcitylady Member Joined: Dec 2007 Posts: 1,191

Jan 22nd, 2008, 04:33 PM	#59
Kareberry Member Joined: Dec 2007 Posts: 554	Re: Disappointed w/ new Tivoli PM!!! I'm going to pick up the PM today...I was waitlisted for 3 weeks which I guess is not long because they only started the waitlist 3 weeks ago! Since I've never seen the sparkly lining I don't think I'd be disappointed...but I'd definitely have to look for everything else like coating and stuff. The Violette Cles I just bought wasn't really perfectly perfect but I'm hoping the Tivoli will be! I heard they are increasing prices tomorrow in Canada as well!
Kareberry Member Joined: Dec 2007 Posts: 554

Jan 22nd, 2008, 10:19 PM	#60
q_mocha Member Joined: Jan 2008 Posts: 99	Re: Disappointed w/ new Tivoli PM!!! Congrats Chocograce. How exciting!! I am really happy to hear that you have found one from a store. That is really rare because lots of us have all been on the waitlist for this bag. I think you will LOVE this bag. You just have to examine it very carefully once you receive it. Hope that it will arrive soon, for both of us.
q_mocha Member Joined: Jan 2008 Posts: 99

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