Designer exposure sold me fakes for $5000!!!

DANIELI · Aug 25th, 2008, 02:05 PM

I have been buying from Designer Exposure for the past two years, always authentic and quality new and used LV's etc. I recently purchased a Stephen leopard, Neverfull MOCA, vernis zippy wallet and a Leonor, for a grand total of $5000.00, three weeks later I finally get the package with the Stephen and Neverfull inside. You can imagine my horror when I pulled them out to see FAKES!!! the Neverfull is an obvious fake although a pretty good one, the Stephen is not even in the Stephen style, funky looking and so poorly made, I am sick to my stomach...has anyone had any problems with them? they now have a ton of LV's listed and when I check their pics, they are using pics taken from a counterfeit LV site. No one from Designer Exposure is returning my calls, or emails. Any advice on what to do if they refuse to refund me my money? I printed hard copies of all the ads when I purchased each item. I used my Visa, and wish I had used my Amex as they are better at protecting the buyer. It seems to me that things have changed there, they even told me they took the two bags to LV at Beverly center for authenticity before they shipped them to me, obviouse a huge lie.
Please be careful if buying there.

Addy · Aug 25th, 2008, 03:05 PM

Contact your cc company and file a chargeback ASAP

They may want you to get confirmation of non-authenticity which you can do via caroldiva or authentic-luxury

shopsinparis · Aug 25th, 2008, 03:19 PM

Call your credit card company right away. They should intervene on your behalf. Good luck.

bunny25 · Aug 25th, 2008, 04:58 PM

I have many times in the past seen fake items on designerexposure (they had a store here in NZ and I saw fakes there too)! I could not believe they had such poor knowledge of their product....not impressed! After seeing the fakes I knew I could never buy off them! Shocking.

lovemomo · Aug 25th, 2008, 09:05 PM

you can also try to report them to the BBB. it shouldnt hurt. I do this all the time when the companies refuse to answer my calls/emails. It takes a while, but they'll get to the bottom of it all. sorry to hear of your troubles though.

http://www.bbb.org/

windy · Aug 25th, 2008, 10:28 PM

Definitely call your credit card company and report the transaction where you received counterfeit merchandise. It is a felony to sell counterfeit merchandise. They may also be able to tell you where the business needs to be reported, as well.

camommyof3 · Aug 25th, 2008, 11:41 PM

I'm sorry you're dealing with this. As others already advised, call your credit card company asap.

Sensalicious · Aug 26th, 2008, 12:21 AM

Sorry to hear what happened, what is "Designer Exposure" a eBay store or a website? can you also post pictures of the fakes you received?

susee · Aug 26th, 2008, 10:34 AM

I've never heard of Designer Exposure, but I just looked at their website, and they are selling fakes. As others have said, you should call your credit card immediately and do a chargeback. Since selling counterfeit merchandise is a crime, Visa will refund your money.

beljwl · Aug 26th, 2008, 10:36 AM

OMG!!! Like everyone else has said call your CC company ASAP

DesigningStyle · Aug 26th, 2008, 10:37 AM

Sounds like they have been "exposed" for who they really are! So sorry for you.

Lovely4 · Aug 26th, 2008, 03:02 PM

Never heard of them either. Call you cc company immediately. Good luck and sorry that you are going thru this.

bunny25 · Aug 26th, 2008, 05:06 PM

I really don't know how they've been getting away with it for so long...they've been doing it for years. I sent them an angry email about their fakes 2-3 years ago. :( How embarrassing that she is from New Zealand!

Sensalicious · Aug 26th, 2008, 07:47 PM

Just saw the website and it looks legit to me. Can you post the pictures? also the leopard stephen retailed itself for +$4000 so the 3 bags for $5000 it's kinda cheap.

DANIELI · Aug 26th, 2008, 08:08 PM

they have had quite a good reputation, I have purchased vintage LV luggage, designer sunglasses, Chrome hearts jewelry,Christian Louboutins, all authentic and at prices that are unheard of, typically a good deal means a fake, but this was not the case with them until my most recent purchase. As far as what I spent and what I was supposed to get, would have been a dream come true, but I am not stupid and only dealt with them because I have a history with them. The vintage LV trunk I got was $700, appraised for over $8000.00 should have been too good to be true........sometimes you get exactly what you want and sometimes not. I think we are all guilty of taking risks when purchasing Vuitton items, new or used online, anywhere.

Aug 25th, 2008, 02:05 PM	#1
DANIELI Never Enough LV's! Location: seattle	Designer exposure sold me fakes for $5000!!! I have been buying from Designer Exposure for the past two years, always authentic and quality new and used LV's etc. I recently purchased a Stephen leopard, Neverfull MOCA, vernis zippy wallet and a Leonor, for a grand total of $5000.00, three weeks later I finally get the package with the Stephen and Neverfull inside. You can imagine my horror when I pulled them out to see FAKES!!! the Neverfull is an obvious fake although a pretty good one, the Stephen is not even in the Stephen style, funky looking and so poorly made, I am sick to my stomach...has anyone had any problems with them? they now have a ton of LV's listed and when I check their pics, they are using pics taken from a counterfeit LV site. No one from Designer Exposure is returning my calls, or emails. Any advice on what to do if they refuse to refund me my money? I printed hard copies of all the ads when I purchased each item. I used my Visa, and wish I had used my Amex as they are better at protecting the buyer. It seems to me that things have changed there, they even told me they took the two bags to LV at Beverly center for authenticity before they shipped them to me, obviouse a huge lie. Please be careful if buying there. __________________ Danieli

Aug 25th, 2008, 03:05 PM	#2
Addy LV~Burberry~Bal MOD Location: The Purse Forum	Contact your cc company and file a chargeback ASAP They may want you to get confirmation of non-authenticity which you can do via caroldiva or authentic-luxury __________________ Join us! Click HERE for more information!

Aug 25th, 2008, 03:19 PM	#3
shopsinparis Member	Call your credit card company right away. They should intervene on your behalf. Good luck. __________________ "I always believed that style was more important than fashion. They are rare, those who imposed their style while fashion makers are so numerous." -Yves Saint Laurent

Aug 26th, 2008, 10:34 AM	#9
susee Member Location: California	I've never heard of Designer Exposure, but I just looked at their website, and they are selling fakes. As others have said, you should call your credit card immediately and do a chargeback. Since selling counterfeit merchandise is a crime, Visa will refund your money. __________________ My New, Revised Wish List: Le Fab in Black Suhali Lockit PM in White Suhali Zippy Wallet in Black

Aug 26th, 2008, 10:36 AM	#10
beljwl Springsteen Fan!!!! Location: West Hollywood, CA	OMG!!! Like everyone else has said call your CC company ASAP __________________ ATTN: SoCal members- If you would like an evite for our upcoming meet please PM me your email address Check out my collection at http://forum.purseblog.com/your-bag-...on-356623.html

Aug 25th, 2008, 04:58 PM	#4
bunny25 LV Lover Location: Auckland	I have many times in the past seen fake items on designerexposure (they had a store here in NZ and I saw fakes there too)! I could not believe they had such poor knowledge of their product....not impressed! After seeing the fakes I knew I could never buy off them! Shocking.

Aug 25th, 2008, 09:05 PM	#5
lovemomo Sofa King Banned	you can also try to report them to the BBB. it shouldnt hurt. I do this all the time when the companies refuse to answer my calls/emails. It takes a while, but they'll get to the bottom of it all. sorry to hear of your troubles though. http://www.bbb.org/

Aug 25th, 2008, 10:28 PM	#6
windy Member	Definitely call your credit card company and report the transaction where you received counterfeit merchandise. It is a felony to sell counterfeit merchandise. They may also be able to tell you where the business needs to be reported, as well.

Aug 25th, 2008, 11:41 PM	#7
camommyof3 Member	I'm sorry you're dealing with this. As others already advised, call your credit card company asap.

Aug 26th, 2008, 12:21 AM	#8
Sensalicious Member	Sorry to hear what happened, what is "Designer Exposure" a eBay store or a website? can you also post pictures of the fakes you received?

Aug 26th, 2008, 10:37 AM	#11
DesigningStyle All-American Girl Location: New Jersey, USA	Sounds like they have been "exposed" for who they really are! So sorry for you. __________________

Aug 26th, 2008, 03:02 PM	#12
Lovely4 Sofa King Banned	Never heard of them either. Call you cc company immediately. Good luck and sorry that you are going thru this.

Aug 26th, 2008, 05:06 PM	#13
bunny25 LV Lover Location: Auckland	I really don't know how they've been getting away with it for so long...they've been doing it for years. I sent them an angry email about their fakes 2-3 years ago. :( How embarrassing that she is from New Zealand!

Aug 26th, 2008, 07:47 PM	#14
Sensalicious Member	Just saw the website and it looks legit to me. Can you post the pictures? also the leopard stephen retailed itself for +$4000 so the 3 bags for $5000 it's kinda cheap.

Aug 26th, 2008, 08:08 PM	#15
DANIELI Never Enough LV's! Location: seattle	they are known for their great prices....were on 60min and Oprah! they have had quite a good reputation, I have purchased vintage LV luggage, designer sunglasses, Chrome hearts jewelry,Christian Louboutins, all authentic and at prices that are unheard of, typically a good deal means a fake, but this was not the case with them until my most recent purchase. As far as what I spent and what I was supposed to get, would have been a dream come true, but I am not stupid and only dealt with them because I have a history with them. The vintage LV trunk I got was $700, appraised for over $8000.00 should have been too good to be true........sometimes you get exactly what you want and sometimes not. I think we are all guilty of taking risks when purchasing Vuitton items, new or used online, anywhere. __________________ Danieli