Best Service I Got

shane · Sep 5th, 2008, 11:37 AM

Hey TPF fans, I am so happy today cos I got a Graphite Brazza after much consideration.

To top that, I was given the best service ever at the DFS Galleria LV boutique at Orchard Road. Here's the gist of the story...

I made a total of 3 trips to the store because I wasn't sure whether I should get the wallet.

First Trip:

This lady (Irene Loy) who was very friendly attended us. But after 5 mins, we left.

Second Trip:

We went in again about 10 mins after the first to look at the wallet. My friends and I were looking and feeling every wallet she brought out. I am considering whether should I get it or not while my friends were looking around. She explained that since I wanted and I have the $ to spend, I should bought it cos the price will. I told her that I will think about it and left.

Third Trip:

About 20 mins later, we went to her yet again. This time, I have decided to buy it. She was serving a couple but she saw me again. I mouthed the words "I am buying" and she gave me the "OK" signal. She came to me after the couple left and brought out all the Brazza she had to let me choose. She helped me checked the lining. Then, she held them up against the light to see the 1 with the nicest texture. Finally, I made my choice.

My friend asked her why some are from france while others from spain. (LOL..She should has asked me) Patiently, she explained to her. Not only that, she showed us some bags and taught my friends about vachetta and patina (showing them bags to compare too).

Eventually, after transaction has been made, she gave me the "LE CATALOGUE MAROQUINERIE" and the seasonal catalogues.

_____________________________________

I am sharing this with everyone because I think that the service she provided me was the best, on par with the 1 I recieved at Dolce & Gabbana. As all of you should know, the service is Singapore is not very good in general. Thus, I highly recommend Irene Loy to those who wanted to buy something from vuitton.

And YAY!!!! I got a graphite brazza.....

ayla · Sep 5th, 2008, 11:41 AM

Congrats ! I'm glad you had a good time.. now let's see some pictures

mariah9999 · Sep 5th, 2008, 12:07 PM

Wonderful! I'm glad to hear about happy experiences too!

rkrskr · Sep 5th, 2008, 12:41 PM

Congrats on the Brazza wallet and on the excellent service you enjoyed at LV DFS. Wish I could get the LV Catalogue too... Purchased my wallet at LV Hilton last week and they didn't have the LV Catalogue in stock.

Lovely4 · Sep 5th, 2008, 12:52 PM

Awesome. Thanks for sharing. Congrat's and enjoy. :)
Cool on the LV Catalogue too :)

19flowers · Sep 5th, 2008, 02:10 PM

What a fun day at LV! Congrats on your Brazza!

arayanna_a · Sep 5th, 2008, 02:22 PM

Oh yes, Irene from DFS is really nice and friendly. She is one of the few SAs I am comfortable with.

LVMOMMY · Sep 5th, 2008, 03:01 PM

Good to hear of someone getting good service! Congratulations!

VCHIK · Sep 5th, 2008, 07:22 PM

Congrats on you wallet and it's great to hear about good customer service. Too often we hear about bad service on these forums, your experience is like a breath of fresh air.

freshmess · Sep 5th, 2008, 08:53 PM

Now that is exquisite service! You should keep her as your SA.

Congrats on your graphite! It's lovely!

LVKeepallfan · Sep 6th, 2008, 03:19 AM

Quote:

Originally Posted by freshmess

Now that is exquisite service! You should keep her as your SA.

Congrats on your graphite! It's lovely!

Agree

Redenkeew · Sep 6th, 2008, 09:44 AM

Glad that you have a great SA. Are you from Singapore ??

. If yes, so the next time I go there, I MUST find her

little*birdy · Sep 6th, 2008, 03:45 PM

Congrats on your new wallet! Would love to see some pics!!

It was also nice to read about the fantastic customer service you received!

NateLouis · Sep 6th, 2008, 03:57 PM

That is sooo great!!

kenzo89 · Sep 7th, 2008, 04:34 AM

Congrats on your new Graphite

! It's always nice to hear about great customer service!

Sep 5th, 2008, 11:37 AM	#1
shane Member	Best Service I Got Hey TPF fans, I am so happy today cos I got a Graphite Brazza after much consideration. To top that, I was given the best service ever at the DFS Galleria LV boutique at Orchard Road. Here's the gist of the story... I made a total of 3 trips to the store because I wasn't sure whether I should get the wallet. First Trip: This lady (Irene Loy) who was very friendly attended us. But after 5 mins, we left. Second Trip: We went in again about 10 mins after the first to look at the wallet. My friends and I were looking and feeling every wallet she brought out. I am considering whether should I get it or not while my friends were looking around. She explained that since I wanted and I have the $ to spend, I should bought it cos the price will. I told her that I will think about it and left. Third Trip: About 20 mins later, we went to her yet again. This time, I have decided to buy it. She was serving a couple but she saw me again. I mouthed the words "I am buying" and she gave me the "OK" signal. She came to me after the couple left and brought out all the Brazza she had to let me choose. She helped me checked the lining. Then, she held them up against the light to see the 1 with the nicest texture. Finally, I made my choice. My friend asked her why some are from france while others from spain. (LOL..She should has asked me) Patiently, she explained to her. Not only that, she showed us some bags and taught my friends about vachetta and patina (showing them bags to compare too). Eventually, after transaction has been made, she gave me the "LE CATALOGUE MAROQUINERIE" and the seasonal catalogues. _____________________________________ I am sharing this with everyone because I think that the service she provided me was the best, on par with the 1 I recieved at Dolce & Gabbana. As all of you should know, the service is Singapore is not very good in general. Thus, I highly recommend Irene Loy to those who wanted to buy something from vuitton. And YAY!!!! I got a graphite brazza.....

Sep 5th, 2008, 11:41 AM	#2
ayla Sim Simma Location: Toronto, Ontario	Congrats ! I'm glad you had a good time.. now let's see some pictures __________________

Sep 5th, 2008, 12:07 PM	#3
mariah9999 Lovin' LV Location: Purseville	Wonderful! I'm glad to hear about happy experiences too! __________________ Let's celebrate! A new craft sub-forum is coming to tPF! Join our chat as we wait. Thanks Vlad & Megs!

Sep 5th, 2008, 07:22 PM	#9
VCHIK Mmmmm bags... Location: Neither here nor there	Congrats on you wallet and it's great to hear about good customer service. Too often we hear about bad service on these forums, your experience is like a breath of fresh air. __________________ The happiest people don't have the best of everything. They just make the best of everything that they have.

Sep 5th, 2008, 08:53 PM	#10
freshmess Member Location: Oslo, Norway	Now that is exquisite service! You should keep her as your SA. Congrats on your graphite! It's lovely! __________________ EVERYTHING IS AN OXYMORON • view my blog FRESHMESS' COLLECTION • browse here

Sep 5th, 2008, 12:41 PM	#4
rkrskr Member	Congrats on the Brazza wallet and on the excellent service you enjoyed at LV DFS. Wish I could get the LV Catalogue too... Purchased my wallet at LV Hilton last week and they didn't have the LV Catalogue in stock.

Sep 5th, 2008, 12:52 PM	#5
Lovely4 Sofa King Banned	Awesome. Thanks for sharing. Congrat's and enjoy. :) Cool on the LV Catalogue too :)

Sep 5th, 2008, 02:10 PM	#6
19flowers Member	What a fun day at LV! Congrats on your Brazza!

Sep 5th, 2008, 02:22 PM	#7
arayanna_a Member Location: Singapore!!	Oh yes, Irene from DFS is really nice and friendly. She is one of the few SAs I am comfortable with.

Sep 5th, 2008, 03:01 PM	#8
LVMOMMY Proud mom of 4	Good to hear of someone getting good service! Congratulations!

Sep 6th, 2008, 09:44 AM	#12
Redenkeew LV addict :(	Glad that you have a great SA. Are you from Singapore ?? . If yes, so the next time I go there, I MUST find her __________________ Please excuse my English.

Sep 6th, 2008, 03:45 PM	#13
little*birdy Handbag Dreaming	Congrats on your new wallet! Would love to see some pics!! It was also nice to read about the fantastic customer service you received!

Sep 6th, 2008, 03:57 PM	#14
NateLouis A guy seeking LV Location: SoCal	That is sooo great!! __________________ *Just Own It and Shut It Down While Doing It!* 1 Peter 2:24 Part of My Collection: http://forum.purseblog.com/your-bag-showcase/natelouiss-fiesta-of-bags-and-accessories-339495.html

Sep 7th, 2008, 04:34 AM	#15
kenzo89 Call me Kenny. Location: London, England	Congrats on your new Graphite ! It's always nice to hear about great customer service! __________________ My collection (Added onto page 6)