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Cari284 · Oct 15th, 2009, 04:26 AM

Hi everyone! I really hope that you can help me with this one..

I bought my Neverfull in the middle of July and now the straps is starting to peal where they are attached to the bag.. Should it really be this way? As you all know I use my Neverfull very often but I don't think it should be this way..

I always take very good care of my bags! Should I go to the store and ask them for a repair or a new one? What should I do? Please help me!

Thank you

LxTxNx · Oct 15th, 2009, 04:33 AM

You know it doesn't surprise me that you're having issues with your strap. I have a wallet and it fell apart in 2-3 months. I took it in and the SAs at the flagship store didn't care about the situation they told me it was my fault and that they would asses the piece and that they would expect to pay for the repair.

Good luck with your situation girl.

Cari284 · Oct 15th, 2009, 04:43 AM

Originally Posted by LxTxNx

You know it doesn't surprise me that you're having issues with your strap. I have a wallet and it fell apart in 2-3 months. I took it in and the SAs at the flagship store didn't care about the situation they told me it was my fault and that they would asses the piece and that they would expect to pay for the repair.

Good luck with your situation girl.

That doesn't sound so good for me.. I'm just getting angry because I spend much money in their store and I don't expect this quality..

LVKeepallfan · Oct 15th, 2009, 04:45 AM

Take it back and see what they say. Peeling handles have been problem w/ ebene.

nici luvs lv · Oct 15th, 2009, 04:51 AM

They better fix it or replace it... Sorry it happened to you, maybe that's why Neverfull never appeal to me because of the thin strap and no zipper??? I can see this problem coming hopefully LV will take it and give you a new one.
Keep us posted, Good luck dear...

Cari284 · Oct 15th, 2009, 05:15 AM

Originally Posted by LVKeepallfan

Take it back and see what they say. Peeling handles have been problem w/ ebene.

Really? I've never heard of that before..

Originally Posted by nici luvs lv

They better fix it or replace it... Sorry it happened to you, maybe that's why Neverfull never appeal to me because of the thin strap and no zipper??? I can see this problem coming hopefully LV will take it and give you a new one.
Keep us posted, Good luck dear...

Thank you. I don't think it should be this way, I'll try to go there on Saturday this week and of course I'll keep you guys posted!

MyMyMy · Oct 15th, 2009, 05:56 AM

Do you carry alot of weight in it all the time? Mabye you just got a dud out fo the bunch?? Take it to them and see what they have to say about it. That seems to be the best thing to do about it. Sorry it happened to you! Good luck!

Cari284 · Oct 15th, 2009, 06:19 AM

Originally Posted by MyMyMy

Do you carry alot of weight in it all the time? Mabye you just got a dud out fo the bunch?? Take it to them and see what they have to say about it. That seems to be the best thing to do about it. Sorry it happened to you! Good luck!

Thank you for the suggestion. I do carry a lot of stuff in it, but I saw a post here on TPF about the Neverfull and that you actually can carry a lot more wieght in it than I do. Yes, maybe.. Thank you again!

wilda · Oct 15th, 2009, 07:48 AM

It doesn´t matter how much stuff you putt in it, its only 3 month, i can accept this problem after many years of employment. I expect that my bag will last forever, så my daughter can joy them. Go to the store and talk to them,i hope they will help you, don´t forget to told us what they sad.

IFFAH · Oct 15th, 2009, 07:52 AM

Cari, glad you're bringing your NF to the store. At the very least, it'll put your mind to ease after listening to what your SA had to say.

Cari284 · Oct 15th, 2009, 08:06 AM

Originally Posted by wilda

It doesn´t matter how much stuff you putt in it, its only 3 month, i can accept this problem after many years of employment. I expect that my bag will last forever, så my daughter can joy them. Go to the store and talk to them,i hope they will help you, don´t forget to told us what they sad.

I totally agree, after three months it should be in great shape.. I'm quite disappointed at the LV. My BF said that it was nothing and that I couldn't expect the bag to hold up forever. But three months is nothing, right? Thanks!

Originally Posted by IFFAH

Cari, glad you're bringing your NF to the store. At the very least, it'll put your mind to ease after listening to what your SA had to say.

Yes, I really think I'll go there on Saturday. The only thing is that I'm only 18 years old and even though I've spent a lot of money in that store they doesn't seem to give me the same respect as they would for someone older.. I've asked my SA for boxes and she said she would call me as soon as she got boxes in, but she hasn't called yet, and this was two months ago.. I just hope that they'll take my complain searisly.

Cari284 · Oct 15th, 2009, 08:28 AM

Here are some more pictures of the pealing strap.. Have anybody had the same problem?

DSC_0065.jpg

PyAri · Oct 15th, 2009, 08:28 AM

I definitely think it shouldn't do that after only 3 months.
Let us know how your store visit goes, good luck.

Cari284 · Oct 15th, 2009, 08:29 AM

Originally Posted by PyAri

I definitely think it shouldn't do that after only 3 months.
Let us know how your store visit foes, good luck.

Yes I think so as well. Thanks!

DesigningStyle · Oct 15th, 2009, 09:13 AM

That is horrid! Take it in. I never saw anything like that.

Oct 15th, 2009, 04:26 AM	#1
Cari284 OP Member Joined: Jul 2009 Location: Europe Posts: 2,677	Should my Neverfull really look this way just after 3 months?.. Hi everyone! I really hope that you can help me with this one.. I bought my Neverfull in the middle of July and now the straps is starting to peal where they are attached to the bag.. Should it really be this way? As you all know I use my Neverfull very often but I don't think it should be this way.. I always take very good care of my bags! Should I go to the store and ask them for a repair or a new one? What should I do? Please help me! Thank you
	Last edited by Cari284; Oct 15th, 2009 at 04:42 AM.

Oct 15th, 2009, 04:33 AM	#2
LxTxNx Member Joined: May 2007 Location: San Francisco Bay Posts: 755	You know it doesn't surprise me that you're having issues with your strap. I have a wallet and it fell apart in 2-3 months. I took it in and the SAs at the flagship store didn't care about the situation they told me it was my fault and that they would asses the piece and that they would expect to pay for the repair. Good luck with your situation girl.
	__________________ My Louis Vuitton Collection myspace twitter facebook And to a world sick with racism, Get well soon [/CENTER]

Oct 15th, 2009, 04:51 AM	#5
nici luvs lv Member Joined: Jul 2009 Location: From the Land Down Under Posts: 501	They better fix it or replace it... Sorry it happened to you, maybe that's why Neverfull never appeal to me because of the thin strap and no zipper??? I can see this problem coming hopefully LV will take it and give you a new one. Keep us posted, Good luck dear...
	__________________ "Yesterday is history, Tomorrow is a mystery, Today is a GIFT that's why they call it a Present"

Oct 15th, 2009, 07:48 AM	#9
wilda Member Joined: Oct 2008 Posts: 24	It doesn´t matter how much stuff you putt in it, its only 3 month, i can accept this problem after many years of employment. I expect that my bag will last forever, så my daughter can joy them. Go to the store and talk to them,i hope they will help you, don´t forget to told us what they sad.
wilda Member Joined: Oct 2008 Posts: 24

Oct 15th, 2009, 07:52 AM	#10
IFFAH I. Silk. U. Joined: Jan 2006 Posts: 8,077	Cari, glad you're bringing your NF to the store. At the very least, it'll put your mind to ease after listening to what your SA had to say.
IFFAH I. Silk. U. Joined: Jan 2006 Posts: 8,077	__________________ Hermes...

Oct 15th, 2009, 04:45 AM	#4
LVKeepallfan Member Joined: Apr 2008 Location: Sunny SoCal, USA Posts: 6,507	Take it back and see what they say. Peeling handles have been problem w/ ebene.

Oct 15th, 2009, 05:56 AM	#7
MyMyMy Member Joined: Jul 2009 Location: Rhode Island Posts: 394	Do you carry alot of weight in it all the time? Mabye you just got a dud out fo the bunch?? Take it to them and see what they have to say about it. That seems to be the best thing to do about it. Sorry it happened to you! Good luck!

Oct 15th, 2009, 08:28 AM	#13
PyAri Rani Bonani Joined: Jan 2007 Location: .7.5.7. Posts: 2,625	I definitely think it shouldn't do that after only 3 months. Let us know how your store visit goes, good luck.
	__________________ *My Wishlist:* LV Noir Mahina L LV Amarante Bellevue GM LV Perle Sunset Blvd

Oct 15th, 2009, 09:13 AM	#15
DesigningStyle Carrying my Neverful Joined: Dec 2006 Location: New Jersey, USA Posts: 8,299	That is horrid! Take it in. I never saw anything like that.
	__________________

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