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Christian Louboutin selling selling used shoes?!

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Feb 3, 2012, 5:00pm   #1
shaggy360's Avatar
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shaggy360
(Guy) Member
Today my wife received two new pairs of Christian Louboutins - bought directly from the Christian Louboutin USA website. Lady Peep 150 Sling and Lady Lynch - both nude patent.

Topside the shoes look great...but the sole of the Lady Peep looks like it has been worn, repainted, then sanded. In otherwords the sole looks terrible. Has anyone else experienced any problems like this buying direct?

I called customer service and they seems mortified and wanted a picture. Here is what I sent them..any thoughts?
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Feb 3, 2012, 5:33pm   #2
shaggy360's Avatar
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shaggy360
(Guy) Member
Correction - Lady Lynch (on left) looks like it has been worn/repainted/sanded.
Feb 4, 2012, 2:49am   #3
mommywithstyle's Avatar
mommywithstyle
Member
I'm sorry this happened. I've never ordered from the CL website so I'm not much help but it sounds like they were just as upset as you are so hopefully they take care of it for you. Hope everything works out!
Feb 4, 2012, 10:52am   #4
CEC.LV4eva's Avatar
CEC.LV4eva
Bal_RO_Céline
Hmm... I think it looks fine. The soles will get worn out anyhow... It may also just be the lighting here, but if there are no other signs of wear (and you said the top is "great"), then they're unlikely to be used. When people have truly used them, the sole looks far worse.

If you're truly displeased, just return them if
Feb 4, 2012, 12:55pm   #5
AEGIS's Avatar
AEGIS
lettin' them have it
well CL is very anal about the soles. so if someone returned them and there was a mark on them, then they would have repainted them.
Feb 5, 2012, 12:57am   #6
pr1nc355's Avatar
pr1nc355
Orange Pyramid
This would bother me. If I paid full price for a pair and got anything that looked used in any way, I'd return them. That's probably just me, though. Unfortunately, the nude Lady Peep is hard to find.
Feb 6, 2012, 1:28pm   #7
shaggy360's Avatar
Thread Starter
shaggy360
(Guy) Member
Shoes are being returned as the sole just bad. Thanks for the input!
Feb 6, 2012, 7:28pm   #8
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jenaywins
♥ Duh - winning! ♥
Originally Posted by CEC.LV4eva
Hmm... I think it looks fine. The soles will get worn out anyhow... It may also just be the lighting here, but if there are no other signs of wear (and you said the top is "great"), then they're unlikely to be used. When people have truly used them, the sole looks far worse.

If you're truly displeased, just return them if
Yes. This. The minute those shoes are worn on a hard surface, the sole will be destroyed anyway.
Mar 14, 2012, 11:47am   #9
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MissMeggiebeth
Member
I agree. It doesn't look as smooth (reflective) as soles of any pair I've purchased. Sometimes they do sand and repaint soles of returned shoes (at a fee to the returner), from what I've heard. Though they don't look perfectly smooth, if the upper looks "perfect", I'm not sure why it matters. The soles will scuff with the first step she takes on a hard surface.

Originally Posted by shaggy360
Correction - Lady Lynch (on left) looks like it has been worn/repainted/sanded.
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