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lionlaw · May 27th, 2009, 11:02 AM

Again- I did not have any input and am just posting for them since they do not want to invade our forum by reading or posting here.

----

Here are new updates straight from Maria:

On another note, as mentioned in the letter, as of mid-next week, we will have the order form on the website which will make ordering much easier! It will also limit some of the changes that can be made to handbags. It will also take into effect the increase of South American ostrich and salmon leather (although we are working on the salmon leather offer). Until then we can receive orders with other changes which we will review on a case by case basis (ie we may not be able to offer everything).

Changes:

Add a zipper
Change the length of your strap
Add a detachable strap
Change to rolled handle (Emilia)
Add or remove studs (styles like Emilia, Sofia and Gabrielle)
Handbags can still be chosen in dual leathers as well.

If there are changes to designs where we receive several requests by customers who wish to order this and we also feel this should be a permanent change, it can considered separately.

Also, as of last week the new Returns policy has been updated on our website, in the Customer Care section.

Finally other queries we have received are in terms of sales and special discounts. That is, customers prefer to wait until the “next big sale” based on past “surprise sales”

Upcoming:

Sale in July (only bags in stock)
20% discount for one week when new designs are introduced
If we have a limited edition leather in stock that will no longer be available (so not the classic leathers like cognac), these will be offered at a special price for handbags ordered in those leathers!

Euridice · May 27th, 2009, 11:08 AM

thanks for posting, Lionlaw!

Also, I recommended to Ignacio that they discontinue the use of the salmon leather based on my experience with it....if those of you who also ordered this have input or want to weigh in with Ignes otherwise, please do so. Ignacio said he was going to discuss this with Maria.

starkfan · May 27th, 2009, 11:27 AM

Thanks for posting this, lionlaw!

That list of modifications still sounds okay... It's not too drastic, and at least they still seem open to modifications if there's a demand for them.

The new returns policy seems fair enough to them as well, although I do hope they remain as understanding when problems that we perceive as manufacturing faults don't necessarily fall into their definition of manufacturing faults! (lionlaw's yellow ostrich Mini O, for instance, and that wonky piping on my Gabrielle, too...) I'm glad to see that they're not changing the shipping/customs policies, at least!

irainei · May 27th, 2009, 11:39 AM

Thanks LL!

I'll have to mosey on over and read the return policy one of these days. As for modifications, I wonder if, for example, flat vs. braided flat handle (i.e. for the Josie) or even the extended drawstring (a la Sofia) will no longer be available. Is that a complete list of mods that we will be able to still do LL after the new changes go into effect?

tlloveshim · May 27th, 2009, 12:23 PM

I'd guess that the extended drawstring on the sofia and the single strap for the sofia would be acceptable since it seems those get requested often. I've seen several of both mods done on midi sofia's just since I've been visiting here. I think they're finding a nice balance between doing what they need to do to insure higher quality and still keeping the customer happy even if there aren't 5,000,000 modifications on the list now! LOL!

gingeybear · May 27th, 2009, 12:33 PM

LL and others..IDK if it's appropriate to post this here..but after reading this and another post I have to say one thing. It's so refreshing to see designers who do not invade forums. Now I'm totally on board here, even if I don't buy my first bespoke Ignes for a bit. This is so amazing.

XOXO

Tash1 · May 27th, 2009, 05:47 PM

Originally Posted by gingeybear

LL and others..IDK if it's appropriate to post this here..but after reading this and another post I have to say one thing. It's so refreshing to see designers who do not invade forums. Now I'm totally on board here, even if I don't buy my first bespoke Ignes for a bit. This is so amazing.

XOXO

ITA, hence one of the reasons why I stopped posting...although there are many other reasons!!! I must say, I find the chat on here very refreshing too!

Excuse me while I go back to lurking!!! LOL!!! Sorry back to topic!

elizat · May 27th, 2009, 09:20 PM

I think it will help everything be uniform. I think the new return policy is good as well- the old one was beyond generous and I can see them getting stuck w/ bags in really funky combinations b/c customers knew they could go hog wild and then return if they didn't like it. I am sure someone out there made some really wacked out bags that never even made the sale page.

Ms.Lizardo · May 27th, 2009, 09:26 PM

^^^^

........and they probably would have been mine.....

May 27th, 2009, 11:02 AM	#1
lionlaw OP Member Joined: Jul 2007 Posts: 5,895	Updates from ignes Again- I did not have any input and am just posting for them since they do not want to invade our forum by reading or posting here. ---- Here are new updates straight from Maria: On another note, as mentioned in the letter, as of mid-next week, we will have the order form on the website which will make ordering much easier! It will also limit some of the changes that can be made to handbags. It will also take into effect the increase of South American ostrich and salmon leather (although we are working on the salmon leather offer). Until then we can receive orders with other changes which we will review on a case by case basis (ie we may not be able to offer everything). Changes: Add a zipper Change the length of your strap Add a detachable strap Change to rolled handle (Emilia) Add or remove studs (styles like Emilia, Sofia and Gabrielle) Handbags can still be chosen in dual leathers as well. If there are changes to designs where we receive several requests by customers who wish to order this and we also feel this should be a permanent change, it can considered separately. Also, as of last week the new Returns policy has been updated on our website, in the Customer Care section. Finally other queries we have received are in terms of sales and special discounts. That is, customers prefer to wait until the “next big sale” based on past “surprise sales” Upcoming: Sale in July (only bags in stock) 20% discount for one week when new designs are introduced If we have a limited edition leather in stock that will no longer be available (so not the classic leathers like cognac), these will be offered at a special price for handbags ordered in those leathers!
lionlaw OP Member Joined: Jul 2007 Posts: 5,895	__________________ ---- My collection http://forum.purseblog.com/your-bag-...on-269690.html Last edited by lionlaw; May 27th, 2009 at 11:05 AM.

May 27th, 2009, 11:08 AM	#2
Euridice Smoooossshh! Joined: Aug 2008 Location: Baltimore Posts: 6,410	thanks for posting, Lionlaw! Also, I recommended to Ignacio that they discontinue the use of the salmon leather based on my experience with it....if those of you who also ordered this have input or want to weigh in with Ignes otherwise, please do so. Ignacio said he was going to discuss this with Maria.
	__________________ Saving for an Ignes Luisa in glossy ink blue and OCC Lip Tars! Twitter Blog

May 27th, 2009, 11:27 AM	#3
starkfan Member Joined: Jan 2009 Posts: 2,532	Thanks for posting this, lionlaw! That list of modifications still sounds okay... It's not too drastic, and at least they still seem open to modifications if there's a demand for them. The new returns policy seems fair enough to them as well, although I do hope they remain as understanding when problems that we perceive as manufacturing faults don't necessarily fall into their definition of manufacturing faults! (lionlaw's yellow ostrich Mini O, for instance, and that wonky piping on my Gabrielle, too...) I'm glad to see that they're not changing the shipping/customs policies, at least!
starkfan Member Joined: Jan 2009 Posts: 2,532

May 27th, 2009, 11:39 AM	#4
irainei Kissy Face! Joined: Aug 2008 Posts: 1,167	Thanks LL! I'll have to mosey on over and read the return policy one of these days. As for modifications, I wonder if, for example, flat vs. braided flat handle (i.e. for the Josie) or even the extended drawstring (a la Sofia) will no longer be available. Is that a complete list of mods that we will be able to still do LL after the new changes go into effect?
irainei Kissy Face! Joined: Aug 2008 Posts: 1,167	__________________ Offspring of a Purseaholic...I was doomed from birth Scentsy! The Hottest New Thing in Candles! Our candles are wickless, flameless, smokeless and lead-free! Visit my website at www.scentsy.com/Raine!

May 27th, 2009, 12:23 PM	#5
tlloveshim <3 my puppy! Joined: Mar 2006 Location: The Great Plains Posts: 8,622	I'd guess that the extended drawstring on the sofia and the single strap for the sofia would be acceptable since it seems those get requested often. I've seen several of both mods done on midi sofia's just since I've been visiting here. I think they're finding a nice balance between doing what they need to do to insure higher quality and still keeping the customer happy even if there aren't 5,000,000 modifications on the list now! LOL!
	__________________

May 27th, 2009, 12:33 PM	#6
gingeybear Oh woe is me! Joined: Oct 2008 Location: In HH rehab! Posts: 4,495	LL and others..IDK if it's appropriate to post this here..but after reading this and another post I have to say one thing. It's so refreshing to see designers who do not invade forums. Now I'm totally on board here, even if I don't buy my first bespoke Ignes for a bit. This is so amazing. XOXO
	__________________ You don't see a lot of suicidal vampires.

May 27th, 2009, 09:20 PM	#8
elizat Member Joined: Sep 2007 Posts: 9,116	I think it will help everything be uniform. I think the new return policy is good as well- the old one was beyond generous and I can see them getting stuck w/ bags in really funky combinations b/c customers knew they could go hog wild and then return if they didn't like it. I am sure someone out there made some really wacked out bags that never even made the sale page.
elizat Member Joined: Sep 2007 Posts: 9,116	__________________ Click to donate to rescue and shelter pets for free! http://www.theanimalrescuesite.com/c...1237.ctgProd02 My blog of odds and ends

May 27th, 2009, 09:26 PM	#9
Ms.Lizardo Member Joined: Feb 2007 Location: Sunny South Florida Posts: 8,333	^^^^........and they probably would have been mine.....
	__________________

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