Originally Posted by vildachya
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Dear Hermes,
Please stop playing with your web sites. Please bring back pictures of the scarves tied. Please bring back a web site that shows the color ways of all the scarves, early in the season.
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And, to quell the insanity that forces me to camp out on your web-site until something appears that I have scoped out on the European sites...only to see it disappear if I do not immediately pounce on it...two words: back-order. If The Gap can tell me when my $15 back-ordered t-shirts will be available to send, why can't you let me buy a scarf from the new season and estimate an availability date if it isn't in stock??
And, for a company that could write volumes on color, how exactly are the decisions made when you categorize scarves by color on your web-site? I am routinely baffled and suggest a different approach to organizing stock.