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Jun 25, 2012, 8:34pm   #136
nomoreroom's Avatar
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Originally Posted by fabae
Any updates?
Yes! I did finally get an e-mail response from Oana. She apologized for a technical problem (unspecified) at the factory, said my replacement bag has been made and that it will be in the next shipment. I don't have a date but I'll be checking in with her at least once a week until I receive it.
Jun 26, 2012, 12:15am   #137
sallyca's Avatar
Member
Fingers crossed that it arrives soon!
Jul 5, 2012, 8:51pm   #138
nomoreroom's Avatar
Member
Got my replacement bag!!! All seems right so far. Fingers crossed it stays that way. Unfortunately I can't carry the bag yet because of shoulder tendinitis that I hope improves soon. Until then, I'm under orders to carry only minimal loads -- even on the good arm.
Jul 5, 2012, 8:51pm   #139
mibelleson's Avatar
No new bag for mama
Originally Posted by nomoreroom
Got my replacement bag!!! All seems right so far. Fingers crossed it stays that way, Unfortunately can't carry the bag for a while yet because of shoulder tendinitis that I hope improves soon. Until then, I'm under orders to carry only minimal loads -- even on the good arm.
woo hoo!!
Jul 5, 2012, 8:58pm   #140
nomoreroom's Avatar
Member
Ha! Yes -- I just realize my celebration must have seemed strangely subdued.
Jul 5, 2012, 11:38pm   #141
sallyca's Avatar
Member
Yes - I was wondering if there was something else wrong with the bag! Too bad about the shoulder. Hope you can carry that baby soon!
Jul 6, 2012, 12:44am   #142
renza's Avatar
Member
Originally Posted by nomoreroom
Got my replacement bag!!! All seems right so far. Fingers crossed it stays that way. Unfortunately I can't carry the bag yet because of shoulder tendinitis that I hope improves soon. Until then, I'm under orders to carry only minimal loads -- even on the good arm.
I'm glad you got your replacement! Which bag did you get replaced? I can't keep track of all the HH issues lately.
Jul 31, 2012, 12:45am   #143
S
Member
Originally Posted by fabae
Well now, take a gander at that. That's just a kick in the old pants, ain't it? I hadn't even used the zipper yet.
You're not going to believe this (well, actually, you might...) but the exact same 'kick in the pants' happened to me, inside my 2nd Corc. The one they had to replace due to a faulty exterior zipper. The zipper on this interior pocket had been used maybe 5 times. Snap. Gone.

I am incredulous.

Do you think they have a 'zipper problem' at HH???
Jul 31, 2012, 7:40am   #144
NamkhaDrolma's Avatar
Off to the tower...
Originally Posted by SweetSusan
Do you think they have a 'zipper problem' at HH???
Unequivocally.
Happened to the zipper on the dividing pocket of my new Tharpe, too. Fortunately, they accepted the return with no issues.
Jul 31, 2012, 1:18pm   #145
monkeytail's Avatar
(Jennifer)
Yikes, you guys are scaring me. I'm gonna be done with HH again some more if after waiting for a bag for months I have to send it back because they use cheap zippers that break when you look at them.
Jul 31, 2012, 4:47pm   #146
fabae's Avatar
Thread Starter
Member
Originally Posted by SweetSusan
You're not going to believe this (well, actually, you might...) but the exact same 'kick in the pants' happened to me, inside my 2nd Corc. The one they had to replace due to a faulty exterior zipper. The zipper on this interior pocket had been used maybe 5 times. Snap. Gone.

I am incredulous.

Do you think they have a 'zipper problem' at HH???
They have more than a zipper problem!!
Except that it's really not funny.
Jul 31, 2012, 9:08pm   #147
sallyca's Avatar
Member
OMG SS and ND - that is super freaky and not good. What action are they taking to fix the problems???
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