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Old Nov 3rd, 2009, 11:04 PM   #481
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Originally Posted by EYE HEART BAGS View Post
I Tweeted about it tonight & got quite a few new followers! Shame on HH!
Word. I can easily get past the glitchy BS, but this is a terrible let down for ALL fans and a if I was one of the winners I would be completely devastated. So sorry to the three of you.
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Old Nov 4th, 2009, 01:48 AM   #482
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Originally Posted by siouxie View Post
I am not trying to start a major shit storm and ruin their business, but their silence on basic issues is deafening and they are on a roll with stuff like this! They need to learn some basic rules - perception is reality, communicating with your customers in a proactive, honest, and timely manner is always the best path to take, and social networks provide power to individuals.
I completely agree...the folks in charge at HH not only lack business sense, they lack common courtesy. Going further, what are the core values of HH these days? Are recent events now the norm? If so, I still love a lot of their designs but I can't support their business operations or more importantly, their ethics and attitude. I'm definitely not jumping on the happy train until they've taken care of their customers.

True Grit Sue - Thanks for your voice and your integrity; you've got it in spades.

Last edited by Sybaryte; Nov 4th, 2009 at 02:06 AM.
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Old Nov 4th, 2009, 11:22 AM   #483
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Every time I read this I can't believe it happened, especially like this. I'm sorry the dream for all three of you ended in this way.

I too would still be interested in a goldfish if you have the heart to make them Thuy.
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Old Nov 4th, 2009, 11:51 AM   #484
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So sorry to hear this. I've been following your and Jordan's journey designing your bags. Hugs to both of you.
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Old Nov 4th, 2009, 07:56 PM   #485
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This is absolute BS -- I agree with the idea of getting someone else to produce it. I was getting interested in this bag - but even if they started to work with you I wouldn't want it now - it's tainted with bad Karma (and I don't want any money going to HH).

There are SO many things wrong with this.
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Old Nov 4th, 2009, 08:11 PM   #486
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I'm confused about why they would cancel this outright if it really were about the short-term upheaval of switching manufacturers. I mean, if that were really the case, they could have first emailed to let you guys know that there would be a huge delay...but that your bags would get made eventually once things had settled down. They could have given you the option to wait or take a refund, but at least you would have a choice. More likely they just think it is too big of a hassle to finish up. I hate to hear it, since I was really looking forward to seeing the finished bags!!! The whole DYOB thing DID seem too good to be true, but it was an awesome marketing concept and I really wish they hadn't ended it this way.
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Old Nov 4th, 2009, 10:45 PM   #487
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I'm glad to see they are going with a different manufacturer - maybe (hopefully) that will solve the majority of their problems... But who knows, at this point.
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Old Nov 8th, 2009, 07:29 AM   #488
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HOLY CRAP!!! I just dropped in after an absence to see what was going on and I am finding myself at a loss for words
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Old Nov 9th, 2009, 12:37 AM   #489
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Yeah, I've been absent too and totally missed this! WTF? You guys put a lot of heart in your DYOBs. I'm really really getting turned off by HH. :( Thuy -- I adore your goldfish charm and would love to see it produced!
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Old Nov 9th, 2009, 07:48 PM   #490
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Default Good news!!!!!!
My project will carry on!

I talked to Toni and staff and they agreed to finish since mine is nearing completion. It won't be produced for HH. I've been pretty bad with communication so they weren't sure if I was still in it or not. As long as I finish within the next couple weeks, so they can focus on AW 10. Now to send the final revisions over to Joanne
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Old Nov 9th, 2009, 07:50 PM   #491
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Wow, great news!!!!
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Old Nov 9th, 2009, 07:50 PM   #492
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hooooooraaaay!!!!!!
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Old Nov 9th, 2009, 07:51 PM   #493
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AMAZING news, Missty!!! So glad to hear it.
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Old Nov 9th, 2009, 07:56 PM   #494
Seriously tempted...
 
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Woot woot, Thuy! I'm SO HAPPY FOR YOU!!!!
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Old Nov 9th, 2009, 07:57 PM   #495
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AWESOME!!! that is great news!!! I wish it were produced esp that little goldfish but I'm so happy it works out that you get your DYOB!
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