Welcome to The Purse Forum.

sirene · Oct 15th, 2009, 11:42 AM

Originally Posted by chodessa

G*A*S*P
That is just plain ridiculous!!
C'mon HH!! I'm convinced the Hotties keep them in business at this point, they need to step it up on sooooo many levels!!!

You said it cho! I wonder if there's a Hottie who'll soon be getting a box of lefties? Hope they can locate a proper pair of shoes for you rock...

chodessa · Oct 15th, 2009, 11:43 AM

I'm going to twitter them.. I'm in a crappy mood anyhow..
I'll keep you gals posted.

chodessa · Oct 15th, 2009, 12:04 PM

That was quick.. They said :
hayden_harnett please have her contact Customer Service 866-921-2247

Miss Curly · Oct 15th, 2009, 12:23 PM

How ridiculous that this has happened twice.

It's probably happened to others who don't post on tPF.

cherubicanh · Oct 15th, 2009, 12:25 PM

Totally not cool

rocknbarbie · Oct 15th, 2009, 03:58 PM

Ok, I'm up. Thanks to all you HHhotties for the comments. I can't believe Cho actually tweeted them abt it.

Pics aren't the greatest but they'll suffice. Now I wonder if I shoulda hold those two right feet hostage while I ask them for their mates back. Then again, what if some loony Chica walked away with 2 left feet??

Miss Curly · Oct 15th, 2009, 04:01 PM

Definitely call them and tell them you've sent them back, but have them look for the left one and then perhaps they can send them back to you.

paelaf · Oct 15th, 2009, 04:02 PM

oh man, that's terrible! wait, so any word form them yet?

pigalle74 · Oct 15th, 2009, 04:16 PM

I'm sorry but I just laughed looking at your pics. How could they not know??

enga4 · Oct 15th, 2009, 06:19 PM

Keep one hostage and return one!!!

tonij2000 · Oct 15th, 2009, 06:26 PM

Originally Posted by enga4

Keep one hostage and return one!!!

They would probably send her another right shoe.

enga4 · Oct 15th, 2009, 06:33 PM

!!!!

chodessa · Oct 15th, 2009, 06:34 PM

LOL Toni!! Maybe even the one she returns!!

Hugs back to you RocknBarbie...we Hotties have to stick together!! Like I said earlier, at this point I feel they NEED US.

quizshow · Oct 15th, 2009, 07:01 PM

This happened during the Goldenbleu going out of business sale. Someone got two right/left shoes and the CS rep actually did hunt down the other one for her and send it. So if a company that's in the middle of closing down and trying to fill hundreds of orders can do it, then HH should be able to overnight you a replacement immediately.

rocknbarbie · Oct 15th, 2009, 07:56 PM

Umm, yeah..I am pretty ditzy, I didn't call them as I actually thought today was a weekend for some odd reason, and didn't realize it's only Thursday until now..so I just shoot Nitza an email about it (I hate bothering her so much), hopefully I'll get a reply by tmr. I had to call the CS on several occasions, and some of them did sound a bit curt on the phone, so I rather email Nitza. She's been super about good shipping my packages back and forth as I accidentally typed my house number incorrectly and out of 4 packages, only 1 arrived (it had to be the one I got dinged on!). I called Canada Post and they weren't able to change the incorrect addy to the correct one as their policy is to deliver to address as it's listed. The rest, had to be reshipped again back to me. Those dang boxes, they do more travelling than I do.

Oct 15th, 2009, 11:43 AM	#17
chodessa I'm Very Fresh Joined: Dec 2006 Location: In the closet Posts: 7,284	I'm going to twitter them.. I'm in a crappy mood anyhow.. I'll keep you gals posted.
	__________________ These are a few of my favorite things..

Oct 15th, 2009, 12:04 PM	#18
chodessa I'm Very Fresh Joined: Dec 2006 Location: In the closet Posts: 7,284	That was quick.. They said : hayden_harnett please have her contact Customer Service 866-921-2247
	__________________ These are a few of my favorite things..

Oct 15th, 2009, 12:23 PM	#19
Miss Curly Member Joined: Feb 2009 Posts: 708	How ridiculous that this has happened twice. It's probably happened to others who don't post on tPF.
Miss Curly Member Joined: Feb 2009 Posts: 708	__________________ Coveting: HH Pallenberg Duffel (any pattern), any HH Paule Marrot pieces.

Oct 15th, 2009, 12:25 PM	#20
cherubicanh I'm Spicy BABY! Joined: Dec 2006 Location: In my closet! Posts: 2,389	Totally not cool
	__________________ Am obsessed with fall fashion. Saving for a pair of--- CL Blush Dillian's and silver and bronze CL STRASS if I can find them!

Oct 15th, 2009, 03:58 PM	#21
rocknbarbie OP Member Joined: Jan 2009 Location: zoo Posts: 62	Ok, I'm up. Thanks to all you HHhotties for the comments. I can't believe Cho actually tweeted them abt it. Pics aren't the greatest but they'll suffice. Now I wonder if I shoulda hold those two right feet hostage while I ask them for their mates back. Then again, what if some loony Chica walked away with 2 left feet??
	__________________ looking for Blk Athena Hobo+Tote Moonbeam CelinaPlatinum Lizard Ramone &...all things VCP

Oct 15th, 2009, 04:01 PM	#22
Miss Curly Member Joined: Feb 2009 Posts: 708	Definitely call them and tell them you've sent them back, but have them look for the left one and then perhaps they can send them back to you.
Miss Curly Member Joined: Feb 2009 Posts: 708	__________________ Coveting: HH Pallenberg Duffel (any pattern), any HH Paule Marrot pieces.

Oct 15th, 2009, 04:02 PM	#23
paelaf Member Joined: Dec 2006 Location: NY Posts: 2,328	oh man, that's terrible! wait, so any word form them yet?
	__________________ Scoping these oldies: Anthracite Havana, Cobalt Havana, Prune Gaza Satchel, Missty's Yam Tharpe And also: Moonbeam Memphis Pumps in a 6.5!

Oct 15th, 2009, 04:16 PM	#24
pigalle74 Member Joined: Apr 2009 Posts: 901	I'm sorry but I just laughed looking at your pics. How could they not know??
pigalle74 Member Joined: Apr 2009 Posts: 901

Oct 15th, 2009, 06:19 PM	#25
enga4 Shine On Joined: Apr 2009 Location: Chi-city Posts: 2,793	Keep one hostage and return one!!!
	__________________ “Without the meditative background that is criticism, works become isolated gestures, historical accidents, soon forgotten. ” M. Kundera Team Hottie!!!

Oct 15th, 2009, 06:33 PM	#27
enga4 Shine On Joined: Apr 2009 Location: Chi-city Posts: 2,793	!!!!
	__________________ “Without the meditative background that is criticism, works become isolated gestures, historical accidents, soon forgotten. ” M. Kundera Team Hottie!!!

Oct 15th, 2009, 06:34 PM	#28
chodessa I'm Very Fresh Joined: Dec 2006 Location: In the closet Posts: 7,284	LOL Toni!! Maybe even the one she returns!! Hugs back to you RocknBarbie...we Hotties have to stick together!! Like I said earlier, at this point I feel they NEED US.
	__________________ These are a few of my favorite things..

Oct 15th, 2009, 07:01 PM	#29
quizshow HH Junkie Joined: Feb 2009 Location: Texas Posts: 482	This happened during the Goldenbleu going out of business sale. Someone got two right/left shoes and the CS rep actually did hunt down the other one for her and send it. So if a company that's in the middle of closing down and trying to fill hundreds of orders can do it, then HH should be able to overnight you a replacement immediately.
	__________________ HH Fall Wishlist: Sophie - Emile - Havana - Ramone - Yves - Biblio RM Wishlist: Nikki - MAC - Darling http://forum.purseblog.com/handbags-...-526722-2.html

Oct 15th, 2009, 07:56 PM	#30
rocknbarbie OP Member Joined: Jan 2009 Location: zoo Posts: 62	Umm, yeah..I am pretty ditzy, I didn't call them as I actually thought today was a weekend for some odd reason, and didn't realize it's only Thursday until now..so I just shoot Nitza an email about it (I hate bothering her so much), hopefully I'll get a reply by tmr. I had to call the CS on several occasions, and some of them did sound a bit curt on the phone, so I rather email Nitza. She's been super about good shipping my packages back and forth as I accidentally typed my house number incorrectly and out of 4 packages, only 1 arrived (it had to be the one I got dinged on!). I called Canada Post and they weren't able to change the incorrect addy to the correct one as their policy is to deliver to address as it's listed. The rest, had to be reshipped again back to me. Those dang boxes, they do more travelling than I do.
	__________________ looking for Blk Athena Hobo+Tote Moonbeam CelinaPlatinum Lizard Ramone &...all things VCP

Welcome to The Purse Forum.

Our Purse Forum, or TPF, is the #1 online social network for everything designer handbag related. Join over 200,000 enthusiastic members in this friendly community and start engaging in the discussion today.