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Old Oct 15th, 2009, 11:42 AM   #16
H1N1 sucks
 
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Originally Posted by chodessa View Post
G*A*S*P
That is just plain ridiculous!!
C'mon HH!! I'm convinced the Hotties keep them in business at this point, they need to step it up on sooooo many levels!!!
You said it cho! I wonder if there's a Hottie who'll soon be getting a box of lefties? Hope they can locate a proper pair of shoes for you rock...
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Old Oct 15th, 2009, 11:43 AM   #17
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I'm going to twitter them.. I'm in a crappy mood anyhow..
I'll keep you gals posted.
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Old Oct 15th, 2009, 12:04 PM   #18
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That was quick.. They said :
hayden_harnett please have her contact Customer Service 866-921-2247
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Old Oct 15th, 2009, 12:23 PM   #19
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How ridiculous that this has happened twice. It's probably happened to others who don't post on tPF.
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Old Oct 15th, 2009, 12:25 PM   #20
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Totally not cool
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Old Oct 15th, 2009, 03:58 PM   #21
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Ok, I'm up. Thanks to all you HHhotties for the comments. I can't believe Cho actually tweeted them abt it. Pics aren't the greatest but they'll suffice. Now I wonder if I shoulda hold those two right feet hostage while I ask them for their mates back. Then again, what if some loony Chica walked away with 2 left feet??
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Old Oct 15th, 2009, 04:01 PM   #22
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Definitely call them and tell them you've sent them back, but have them look for the left one and then perhaps they can send them back to you.
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Old Oct 15th, 2009, 04:02 PM   #23
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oh man, that's terrible! wait, so any word form them yet?
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Old Oct 15th, 2009, 04:16 PM   #24
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I'm sorry but I just laughed looking at your pics. How could they not know??
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Old Oct 15th, 2009, 06:19 PM   #25
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Keep one hostage and return one!!!
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Old Oct 15th, 2009, 06:26 PM   #26
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Originally Posted by enga4 View Post
Keep one hostage and return one!!!
They would probably send her another right shoe.
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Old Oct 15th, 2009, 06:33 PM   #27
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!!!!
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Old Oct 15th, 2009, 06:34 PM   #28
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LOL Toni!! Maybe even the one she returns!!

Hugs back to you RocknBarbie...we Hotties have to stick together!! Like I said earlier, at this point I feel they NEED US.
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Old Oct 15th, 2009, 07:01 PM   #29
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This happened during the Goldenbleu going out of business sale. Someone got two right/left shoes and the CS rep actually did hunt down the other one for her and send it. So if a company that's in the middle of closing down and trying to fill hundreds of orders can do it, then HH should be able to overnight you a replacement immediately.
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Old Oct 15th, 2009, 07:56 PM   #30
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Umm, yeah..I am pretty ditzy, I didn't call them as I actually thought today was a weekend for some odd reason, and didn't realize it's only Thursday until now..so I just shoot Nitza an email about it (I hate bothering her so much), hopefully I'll get a reply by tmr. I had to call the CS on several occasions, and some of them did sound a bit curt on the phone, so I rather email Nitza. She's been super about good shipping my packages back and forth as I accidentally typed my house number incorrectly and out of 4 packages, only 1 arrived (it had to be the one I got dinged on!). I called Canada Post and they weren't able to change the incorrect addy to the correct one as their policy is to deliver to address as it's listed. The rest, had to be reshipped again back to me. Those dang boxes, they do more travelling than I do.
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