HH HALLOWEEN SALE DEBACLE: Ben's Response to Me.

[siouxie]

Originally Posted by chodessa

siouxie a discussion board was started on the Hayden Harnett Hotties fb page now.

oh yeah thanks! And thanks for setting it up :)

[jandelvis]

Originally Posted by mishka

Hey ChoHHHottie Yeah, that is what she said. That's not how mine worked out. I was charged the full amount that my checkout page said, but only some of my stuff shipped.

hi mishka babe -
I placed two orders and was charged the full amt on both cards. the invoice that came with some of my stuff from one of the orders had a 0.00 next to the items that weren't shipped. the total on the invoice was 2x the amount i was actually charged, reflecting the amount HH expects me to pay.

unfortunately, am not crazy about the tallulah - wish it was my other items that actually arrived but they're all backordered till whoknowswhen.

[pjrufus]

Thanks Cho...heading over there now.

By the way, I was able to cancel my first and only groupon. (the Dallas groupon from a few days ago.) Money refunded, no problem.

[dreamofpompidou]

Originally Posted by kate83675

I poked around on the HH website in search of their terms and conditions. In relation to canceling they say you cannot cancel an order paid for with PayPal. Terms and Conditions of Sale When you place an order to purchase a product from Hayden-Harnett, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we have shipped that product to you ("shipping confirmation e-mail"). That acceptance will be complete at the time we send the order confirmation e-mail to you. Any products on the same order which we have not been confirmed in a shipping confirmation e-mail do not form part of that contract. Completing an order from Hayden-Harnett in any form constitutes acceptance of these terms and conditions. Order Cancellation Orders that have been placed with Hayden-Harnett may not be canceled once the shipping process has begun. Orders may not be canceled for any reason after three business days of receipt of the initial e-mail order confirmation. Orders paid for with Paypal may not be canceled for any reason. If for any reason an order is canceled despite our order cancellation terms, the order will be subjected to a 20% non-refundable restocking fee equal to 20% of the order total. Order Confirmation E-mail An order confirmation e-mail is sent as a courtesy to our customers when an order is placed. We do our best to insure that these emails are accurate. From time to time, due to human and computer error, these emails contain incorrect information. Please contact support immediately upon receiving an e-mail confirmation with questionable information. You may contact support at support@haydenharnett.com or toll-free at (866) 921-2247. We will do our best to correct this information. If incorrect information has been entered by you at checkout, we cannot be held responsible for mis-shipped items, or delayed orders. We will do our best to rectify any situations that arise therefrom. Incorrect information does not invalidate the other terms and conditions of sale.

I do have to say I have cancelled a paypal order before with no problems....but there might be problems now!

[dreamofpompidou]

Also I'm wayyy behind on this but it's unreal. I too need a break from HH.

[mishka]

Originally Posted by jandelvis

hi mishka babe - I placed two orders and was charged the full amt on both cards. the invoice that came with some of my stuff from one of the orders had a 0.00 next to the items that weren't shipped. the total on the invoice was 2x the amount i was actually charged, reflecting the amount HH expects me to pay. unfortunately, am not crazy about the tallulah - wish it was my other items that actually arrived but they're all backordered till whoknowswhen.

Aw man! I'm sorry you aren't loving the tallulah. Thanks for letting me know how you were charged. What a bummer and pain in the ass!

[chodessa]

Sidenote: shoutout to siouxie for being so up front and honest on the fb discussion... WOOT WOOT... FIST PUMP HOTTIE!!

[enga4]

can we get the fb discussion link again...?

[siouxie]

thx :) I am taking a break - gotta get my iphone fixed at the apple store - such a bummer, it just fell out of my freezing hands while trick or treating at the downtown merchants....

Ladies - if you get an iphone, get it with AMEX!!!! There is no insurance for fixing an iphone and AMEX is covering my cost (because it happened within 90 days!)

Sorry - totally off topic, but I need a break from HH. My adrenaline is just rushing.

thanks Cho for setting up this discussion group - you rock!

[carlottalyn]

if you go to FB, search for Hayden Harnett Hotties, and it's under Discussion in that group.

(go Sue!!)

[pjrufus]

Ben has joined in the FB hotties discussion if anyone want to ask questions.

[kate83675]

Don't know if we're not supposed to post the link or not but here it is....

http://www.facebook.com/topic.php?to...5197#post52734

If I'm not supposed to do this, I'm sorry.

[enga4]

It's hot in there!

[kate83675]

I dunno, maybe I'm wrong, that's happened once before but I feel as if I'm being deflected.

[Sybaryte]

^Nope, you're not wrong. Same ol' story.