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fafnir · Nov 4th, 2009, 10:49 AM

I'm stepping back and not taking it personally. If they feel like they need to branch out and snag some new customers, more power to them. That may have been their intention behind the original Groupon sales, too, who knows? and it got away from them (or we got it away from them, lol).

dreamofpompidou · Nov 4th, 2009, 10:55 AM

You are right faf, I don't take it personally either - they probably didn't realize how obsessed we would get with them! LOL! There is a coupon site here for hair appts etc and they only have them for new customers. I'm assuming they must mean new HH customers. Hopefully that will get clarified.

ETA: I just read Lina's comment about "abuse of groupons"...hmm...not real sure exactly what that means? weird. I'll going to leave this alone though bc I'm just not buying any more. Now I feel like just buying something full price with them and leaving it alone. I think I'm going to do that.

carlottalyn · Nov 4th, 2009, 10:59 AM

Hmm. The latest comment left in the discussion: "To date, we have not had a limit on HH Groupons but to try and prevent abuse of Groupons, we are now limiting it to NEW HH clients." Abuse, huh? Whatever.

Ah well I'm over the Groupon thing for now, so it's probably for the best. And like RMC said, I hope this shows them just how valuable we actually are to them.

PiggyinManolos · Nov 4th, 2009, 11:01 AM

ok...if by abuse they mean selling out of their inventory, having backordered items, a high resale value and referrals, fine....otherwise.....

fafnir · Nov 4th, 2009, 11:02 AM

Abuse??? Okay, that I take personally. Ladies, I think we are being dumped.

dreamofpompidou · Nov 4th, 2009, 11:03 AM

Yea, I am trying to leave this alone but I didn't care for that comment. it's not "ABUSE" if people are using them as you specified? I really don't get it. But whatever. Off to do some productive work.

PiggyinManolos · Nov 4th, 2009, 11:03 AM

I was all set to give them benefit of the doubt, but comments like that, little digs and the like....that pisses me off.....just the principal of the matter.....

dreamofpompidou · Nov 4th, 2009, 11:05 AM

You're right piggy. It's just not nice. They probably (might?) mean some specific customer/reseller with hundreds of groupons/email addys but it still hurts...speaking as someone who has used 8 of them! LOL.

carlottalyn · Nov 4th, 2009, 11:06 AM

Ditto. To all you guys are saying.

kate83675 · Nov 4th, 2009, 11:12 AM

I can't put it any better than you ladies already have. GGGRRRRRRRRRRRRR!!!!!!!!!!!

What happened to the old business maxim of while it's nice having new customers, also keeping the old ones is cost-effective? Did that go out the window somewhere and I missed it?

I'm teetering on the edge of basically dumping my Groupons too except, right now, there isn't anything else I want at HH that is also on the website and in stock.

siouxie · Nov 4th, 2009, 11:21 AM

am i smoking something or did you guys see my name show up as well in that first post by someone named judy? I saw her name then mine....but now it's back to hers.

what the heck??

Anyway, this is wack. The word abuse is definitely insulting and is inline with HH communication in generally, even if this was filtered thru a 3rd party. I'm sure that HH was told that this would broaden their mkt with new customers, but we also broaden their market with new customers with our referrals...online and offline.

dreamofpompidou · Nov 4th, 2009, 11:21 AM

prob doesn't go here

merrygold · Nov 4th, 2009, 11:21 AM

Abuse of Groupons? That is offensive. Lina has been encouraging people to buy 10 of them at a time in previous sales.

Do you think maybe we're just being sensy?

fafnir · Nov 4th, 2009, 11:37 AM

Originally Posted by merrygold

Abuse of Groupons? That is offensive. Lina has been encouraging people to buy 10 of them at a time in previous sales.

Do you think maybe we're just being sensy?

I was trying not to be sensitive, but that word pushed a button. Yes, they were encouraging us to buy multiples. But maybe since that hasn't worked out so well for HH, it's our "fault" for "abusing" them? I don't know. I'm kind of stunned at the turn of events in the past week.

pursegal · Nov 4th, 2009, 11:38 AM

cant help but take that personal.... wow... abuse eh?

how about abuse of my credit card being charged for merchandise on backorder for 3 months? eh??? now that's abuse...

I think I need to bring this up to them now because honestly, I am sick of the card supposedly not be charged; and sure enough it gets charged...

Nov 4th, 2009, 10:49 AM	#31
fafnir Member Joined: Jul 2008 Location: Portland Posts: 4,061	I'm stepping back and not taking it personally. If they feel like they need to branch out and snag some new customers, more power to them. That may have been their intention behind the original Groupon sales, too, who knows? and it got away from them (or we got it away from them, lol).
	__________________ Tentative Fall 09 shopping list: HH: Black Kin Belt, Yam or Grey Shine Trophy bag. Swedish Hasbeen boots (on the way!). ISO: Moss, Olive, Plum, Aubergine, Blueberry, Yam, Moonbeam Celinas "The large print giveth and the small print taketh away." -- Tom Waits

Nov 4th, 2009, 10:55 AM	#32
dreamofpompidou Toast and Popcorn! Joined: Mar 2009 Location: Raleigh, NC Posts: 1,486	You are right faf, I don't take it personally either - they probably didn't realize how obsessed we would get with them! LOL! There is a coupon site here for hair appts etc and they only have them for new customers. I'm assuming they must mean new HH customers. Hopefully that will get clarified. ETA: I just read Lina's comment about "abuse of groupons"...hmm...not real sure exactly what that means? weird. I'll going to leave this alone though bc I'm just not buying any more. Now I feel like just buying something full price with them and leaving it alone. I think I'm going to do that.
	__________________ Team Salina! Team Nitza! Team HHHottie! Last edited by dreamofpompidou; Nov 4th, 2009 at 11:01 AM.

Nov 4th, 2009, 10:59 AM	#33
carlottalyn Member Joined: Apr 2007 Posts: 2,219	Hmm. The latest comment left in the discussion: "To date, we have not had a limit on HH Groupons but to try and prevent abuse of Groupons, we are now limiting it to NEW HH clients." Abuse, huh? Whatever. Ah well I'm over the Groupon thing for now, so it's probably for the best. And like RMC said, I hope this shows them just how valuable we actually are to them.
carlottalyn Member Joined: Apr 2007 Posts: 2,219	__________________

Nov 4th, 2009, 11:01 AM	#34
PiggyinManolos Here... Joined: Sep 2009 Location: my little prison Posts: 791	ok...if by abuse they mean selling out of their inventory, having backordered items, a high resale value and referrals, fine....otherwise.....
	__________________ Piggy's Wish List: More HH stuff!!!!! Sao Paulo Hobo-black, colored Keyfob, red Margot sunnies case, a cheap* Trophy, a Conrad, a carryall in any color except black or brown, something grey, and something metallic....for now....* ________________ Piggy's Closet...Home to the Sao Paulo Rosso, Sao Paulo Prato, ginger clutch wallet, painterly Staci and yellow Margot sunnies case.

Nov 4th, 2009, 11:02 AM	#35
fafnir Member Joined: Jul 2008 Location: Portland Posts: 4,061	Abuse??? Okay, that I take personally. Ladies, I think we are being dumped.
	__________________ Tentative Fall 09 shopping list: HH: Black Kin Belt, Yam or Grey Shine Trophy bag. Swedish Hasbeen boots (on the way!). ISO: Moss, Olive, Plum, Aubergine, Blueberry, Yam, Moonbeam Celinas "The large print giveth and the small print taketh away." -- Tom Waits

Nov 4th, 2009, 11:03 AM	#36
dreamofpompidou Toast and Popcorn! Joined: Mar 2009 Location: Raleigh, NC Posts: 1,486	Yea, I am trying to leave this alone but I didn't care for that comment. it's not "ABUSE" if people are using them as you specified? I really don't get it. But whatever. Off to do some productive work.
	__________________ Team Salina! Team Nitza! Team HHHottie!

Nov 4th, 2009, 11:05 AM	#38
dreamofpompidou Toast and Popcorn! Joined: Mar 2009 Location: Raleigh, NC Posts: 1,486	You're right piggy. It's just not nice. They probably (might?) mean some specific customer/reseller with hundreds of groupons/email addys but it still hurts...speaking as someone who has used 8 of them! LOL.
	__________________ Team Salina! Team Nitza! Team HHHottie!

Nov 4th, 2009, 11:06 AM	#39
carlottalyn Member Joined: Apr 2007 Posts: 2,219	Ditto. To all you guys are saying.
carlottalyn Member Joined: Apr 2007 Posts: 2,219	__________________

Nov 4th, 2009, 11:12 AM	#40
kate83675 Throw It!! Joined: Nov 2008 Location: SW Florida Posts: 2,018	I can't put it any better than you ladies already have. GGGRRRRRRRRRRRRR!!!!!!!!!!! What happened to the old business maxim of while it's nice having new customers, also keeping the old ones is cost-effective? Did that go out the window somewhere and I missed it? I'm teetering on the edge of basically dumping my Groupons too except, right now, there isn't anything else I want at HH that is also on the website and in stock.
	__________________ Border Collies Never Quit Just one little Ginger HH Celina is all I want. Please let me know if you find one.

Nov 4th, 2009, 11:21 AM	#41
siouxie Member Joined: Jan 2009 Location: probably in the kitchen.... Posts: 442	am i smoking something or did you guys see my name show up as well in that first post by someone named judy? I saw her name then mine....but now it's back to hers. what the heck?? Anyway, this is wack. The word abuse is definitely insulting and is inline with HH communication in generally, even if this was filtered thru a 3rd party. I'm sure that HH was told that this would broaden their mkt with new customers, but we also broaden their market with new customers with our referrals...online and offline.

Nov 4th, 2009, 11:21 AM	#43
merrygold Member Joined: Jan 2008 Location: Chasing the ban wagon Posts: 2,360	Abuse of Groupons? That is offensive. Lina has been encouraging people to buy 10 of them at a time in previous sales. Do you think maybe we're just being sensy?
	__________________ Team Nitzalina! Groupon Abuser. Glutton for PunisHHment.

Nov 4th, 2009, 11:38 AM	#45
pursegal I heart Chicago!!!!! Joined: Apr 2006 Location: Chicago, IL Posts: 2,596	cant help but take that personal.... wow... abuse eh? how about abuse of my credit card being charged for merchandise on backorder for 3 months? eh??? now that's abuse... I think I need to bring this up to them now because honestly, I am sick of the card supposedly not be charged; and sure enough it gets charged...
	__________________ Down 50 pounds; 13 to go! Magellan Development Chicago Spring 10k - 5/17/2009- Finished 1.02.37 - 10.05 pace Chicago Rock n' Roll 1/2 Marathon - 8/2/2009-FINISHED!! Time: 2.24.08 - YAY!! Hot Chocolate 15k Race - November 1, 2009 Magellan Spring 1/2 Marathon - May 1, 2010 Chicago 2nd Annual Rck n' Roll 1/2 Marathon - August 1, 2010 Remember, pain is temporary, quitting is forever!! - Lance Armstrong

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