I just recieved my new Juicy small quilted bowler in white and I loved it - EXCEPT, it was covered in marks, both ink and some perhaps left by the hardware itself? I'm not sure how the bag was so terribly injured but I took it back to
Nordstrom who said the only option was to return it because they NEVER discount the bag. They couldn't find me another one so I decided to just try and remove marks myself (she said I could return later if I still wasn't happy). Sooooo, found tips on here and used Wilsons' cleaner/conditioner, and also a Q-tip with rubbing alcohol mainly on ink. It worked beautifully and now bag looks new again, YEAH!

Sprayed with Wilson's leather spray, voila, done.
Unfortunately, I couldn't stop there. I grabbed my new Kooba Marcelle on which I'd noticed had a 3-inch ink line & large dot on other side and dabbed it with alcohol. In about 10 minutes I was horrified. Not only did it not remove the ink, but both areas were bleached WHITE!!!!

My husband had kept telling me to leave my bags alone, they weren't going to stay perfect forever, but I just could't listen

I considered a marker because I didn't want hubby to see it -I was desperate. I ran down to Dillard's and purchased some mink oil and medium brown leather cream, but felt quite hopeless. I applied mink oil first and that's when the miracle happened. Upon application the beautiful color came back to those horrible white spots

. I've never been so relieved! I have now vowed to eliminate my do-it-yourself behavior. I shall try really hard to leave the important work to the professionals. I will be a good girl and love those bags just the way they are-at least til next week

. Anyone know if a leather shop could remove those ink marks?
Here's
Nordstrom picture of my new bowler -very cute, but so far seems to be very high maintenace. Anyone else have hardware rub off on their bag?