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Gah!! My straps are cracking! Help!


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Apr 12, 2008, 9:17pm   #1
t
Thread Starter
Member
So, the rubber/plastic sealant stuff on the sides of the straps on my Hayden-Harnett Havana Hobo are cracking! I've only had this bag since February! Is there anything I can do to repair this, or is it a lost cause?
Apr 12, 2008, 9:20pm   #2
tonij2000's Avatar
Luvs Leather
The Havana has only one strap right? Can you post a pic of this?
Apr 12, 2008, 9:27pm   #3
t
Thread Starter
Member
Originally Posted by tonij2000
The Havana has only one strap right? Can you post a pic of this?
Yes, just one strap. Hold on for pics...
Apr 13, 2008, 8:36pm   #4
Stormy Heart's Avatar
HellBent for Leather
Originally Posted by treegap
So, the rubber/plastic sealant stuff on the sides of the straps on my Hayden-Harnett Havana Hobo are cracking! I've only had this bag since February! Is there anything I can do to repair this, or is it a lost cause?

Have a peek at http://www.haydenharnett.com/forum/viewtopic.php?t=12
Is your bag direct from HH only 2 months ago !!? If your bag is still available, you deserve a new one !
Others have experienced this; wonder how they resolved it. Dealing with this could be a royal PITA.
Do post a picture, but meanwhile see what your cobbler thinks. He may be able to reseal the strap.
Apr 13, 2008, 9:32pm   #5
g
Member
I've had lots of problems with the paint that people use to seal their edges. Many of them crack. It bugs me, but I have seen it happen a lot.
Apr 14, 2008, 7:31am   #6
c
Member
I know what you mean because it happened to me on a Marc by Marc Jacobs bag. Very aggrevating but for me, it happened within the first month so I was able to return it to Bloomies.
Apr 14, 2008, 9:39am   #7
wordbox's Avatar
so in love!
Same thing happened to my Kooba Jennifer, very annoying!

I'd call up Hayden-Harnett (if you got the bag from them directly) and let them know what's up, and that you're disappointed in the bag. Let us know what happens.
Apr 14, 2008, 1:30pm   #8
s
Member
treegap, please do post back with h-hs response! hopefully, their customer service dept does the right thing.
Apr 14, 2008, 3:51pm   #9
t
Thread Starter
Member
Sorry I haven't posted photos- I was having trouble uploading them. I'll see if I can do that tonight. Thanks for all the info and advice, everyone. I think I will either call them up or take a walk over to the design shop since it's in my neighborhood and it's where I purchased the bag. I bought a Lorca at the same time in the same color and haven't carried it much at all, but now I'm worried the same thing is going to happen.

I'll let you know what HH says.
May 22, 2008, 6:39am   #10
Stormy Heart's Avatar
HellBent for Leather
Cross- Thread and updates on the saga of a good purse gone bad ! Check out the Hong Kong Connection and other twists of fate while global mysteries unfold !
Warning: not for ecoconservationists.
http://forum.purseblog.com/handbags-...ml#post6448936
May 22, 2008, 12:46pm   #11
lentil's Avatar
Member
This happened to me several years ago with a Coach bag. I brought the bag back in after having it for 4 or 5 months. They took it back with apologies and gave me store credit for another bag.
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