hi, can anyone help me with my problem. I have a Longchamp Le pliage, i don't know what happened to it but it seems like there are bubbles on the cloth and i don't know what to do. Hope there is somebody who could help me fix my bag. Thanks.
I brought one of my old Le Pilage totes to my seamstress and she was able to sew the corners from the inside and make it look a bit better. As far as the bubbles, it's just age and there isn't much you can do. Use it for rainy days and buy a new one.
I didn't have a receipt but they could have looked up the purchase because they had my name.
Contact customer service (you can find contact information on the Longchamp web site) and see what they say. That's what I did, and they told me to send/bring the bag to the boutique so the manager could examine it.
I have a old version and the same thing happened, a lot of bubbles.. and it also was kind of dirty since I was scared to wash it and create more bubbles. I hadn't used it for years (it didn't look nice at all!) when I decided to wash it because, anyway, I wasn't using it!! I put it in the washer and even though the fabric doesn't stick to the lining anymore, there are no bubbles left! And even the leather (handle) didn't get damage. So I can use it again now :-)