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Cole Haan repair? Anyone use this service?

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Feb 4, 2012, 11:07pm   #1
Lapis's Avatar
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Lapis
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I would love any feedback on their handbag restoration/repair
Thanks
Feb 5, 2012, 12:18am   #2
tonij2000's Avatar
tonij2000
Luvs Leather
This was several years ago but my daughter bought me a wallet and matching coin purse for mother's day I think, and the tassle soon came off of the wallet. I called CH's customer service and the rep told me where to send it to and the whole process was painless. It looked good as new, no problems.
Feb 5, 2012, 1:22am   #3
Lapis's Avatar
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Lapis
Member
Thanks, the strap of my genevieve broke tonight I'll call first thing Monday and see what they say
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