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Old Dec 3rd, 2007, 03:00 PM   #1
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Diva Divina's Avatar
 
Location: Queens, NY
Default Gucci Return policy on sale stuff?

I was just at the store and was told that sale items bought at the store are final sale and not returnable. What if they are purchased online? does anyone know?? and if purchased online can it be returned to the store?
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Old Dec 3rd, 2007, 03:21 PM   #2
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Unhappy Re: Gucci Return policy on sale stuff?

Really? I just bought a bag at Gucci on 5th ave 30 minutes ago..My receipt does not say FINAL SALE.
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Old Dec 3rd, 2007, 03:23 PM   #3
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Default Re: Gucci Return policy on sale stuff?

Yes, sale items from store are final sale. Online, you have 15 days to return.
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Old Dec 3rd, 2007, 03:30 PM   #4
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Default Re: Gucci Return policy on sale stuff?

Quote:
Originally Posted by fabdee11 View Post
Really? I just bought a bag at Gucci on 5th ave 30 minutes ago..My receipt does not say FINAL SALE.

We just missed eachother..I was there during lunch..my friend bought a bag. I specifcally asked the SA and she said final sale..no returns.
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Old Dec 3rd, 2007, 05:14 PM   #5
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Default Re: Gucci Return policy on sale stuff?

I purchased items from the last online sale in June & was able to return them to the regular Gucci store(not ones in department stores or outlets). I looked on the website & it says you have 15 days to return it from the delivery date. (30 days for full priced items)
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Old Dec 3rd, 2007, 08:11 PM   #6
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Default Re: Gucci Return policy on sale stuff?

it say: ALL SALE ITEMS ARE FINAL SALE on my receipt.
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Old Dec 3rd, 2007, 08:50 PM   #7
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Default Re: Gucci Return policy on sale stuff?

Yup all sales items are final. And as emald said for online purchases.
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Old Dec 4th, 2007, 02:58 PM   #8
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Default Re: Gucci Return policy on sale stuff?

Sale items bought online are supposed to be returned by mail, but I think you can return it in store if you find a nice SA
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