I bought a PM St Louis bag from the San Francisco store in June 2010. I love the bag very much and all and have not had any issues with it. However, I noticed tonight that all the straps were quite worn down and it's beginning to crack/break right at the part when it attaches to the bag. I don't wear it everyday (only every other weekend) and don't overload it with too much just my wallet, phone, cosmetic bag. I'm quite concerned as it's been less than a year and this problem has surfaced.
Has anyone else had this problem and if so, what did you do about it?
I've emailed the SA that helped me with the whole ordering/monogramming process.
I'm trying to attach pictures (I've never done it) but my file is too big???
I've had my St Louis GM for about 8 months and the sealant on the straps is cracking at the spot where they attach to the bag on mine too. I think this is just caused by normal wear given how flexible the bag and handles are, I don't carry much in mine either. I don't consider it a defect and am assuming it happens to all St Louis bags over time (at least, the ones that get used).
I'm sure the boutique could have the sealant repainted, have they responded to you yet? I haven't tried to fix mine.
Something similar happened to my white PM but is not happening to my green GM. I've used my green GM nearly every day since last February, so I wonder if it has something to do with the sealant on different colors.
I finally took some clear pictures and yikes when it's so close up, it seems even worse
I sent the pictures to my SA and he was going to send pictures to France first so that's all for now.
favouritemc: it should be able to carry lots but just don't overload it
Please keep us posted on your situation. After reading this thread I just checked my St Louis PM in red, I also see thos cracks on one side!! I bought mine a year ago @ Barneys. I used mine somewhat often but never overload it either....
It sounds alarming upon checking my st louis gm yellow that was bought 2009 i saw some cracks also in the end part of the handles where it is attach to the bag....hmmmm need to post also a photo on this.....