I haven't bought from them, but they have always been very helpful in answering questions in about 30 minutes or less. I have even asked them totally random questions that were not even about purchasing a bag and they were extremely helpful.
Furthermore, when someone sells over 100 bags/week every now and then a fake could slip in. I bought a fake from Saks so it can happen. Someone bought real and returned a fake - who got the better deal!
I am in no way affiliated with Fashionphile; however, I must comment that you are affecting someone's business with these negative posts. If you haven't checked with your CC company why would you post this? Just because they have an eBay store, as opposed to an individual seller, doesn't make it fair game to trash them. We don't do this to everyday sellers like you and me do we? I really think it should be a private matter between you and the seller.
Furthermore, when someone sells over 100 bags/week every now and then a fake could slip in. I bought a fake from Saks so it can happen. Someone bought real and returned a fake - who got the better deal!
I am in no way affiliated with Fashionphile; however, I must comment that you are affecting someone's business with these negative posts. If you haven't checked with your CC company why would you post this? Just because they have an eBay store, as opposed to an individual seller, doesn't make it fair game to trash them. We don't do this to everyday sellers like you and me do we? I really think it should be a private matter between you and the seller.