I got the Palmer in coal...its gorgeous! Fits great, nice color etc. I did notice that where one of the straps connects to the top of the bag near the zipper (inside of the strap) that one of the stitches looks like it put a tiny hole in the leather....and of course the receipt says its a final sale. Do you think I should call them anyway? I can use the bag in its current state but do worry that with repeated use and moving the handle, it may cause the hole to get larger. And even though it was on sale, it still cost me almost $300, kwim