Has this happened to anyone's neverfull **UPDATE**

[Mom of 2]

Just wanted to update everyone on my 'fraying' neverfull handles... I brought it in to be reglazed.. got the call yesterday it was ready.. went today to pick it up today (took 7 weeks for it to come back)... and I GOT NEW HANDLES... not sure what happened.. and I know it is my handbag (date code)... but the handles were brand new (in plastic wrap and all). A happy ending to my story... let's hope these handles hold up better :s.

 

[Sophia]

Aw, Congrats!

I love new VIRGIN vachetta!

 

[newcitylady]

Glad the saw what the problem was and fixed it for you.
Should not have happened to your bag, unfortunately you were without her for all those weeks

 

[travelbliss]

Any chance you had pics of the handles before you sent it in? I have the same bag, so I need to look out for the same problem.....

 

[John 5]

Glad to hear you got her back! 7 weeks sounds like a loooong time!

 

[sparklemint]

Yes... it's certainly about time to get her back! Too bad they didn't just give you a new bag right off the bat, sounds like that might have been easier for you and the store?
Happy ending!!

 

[handbag*girl]

Thats wonderful. I guess you could say it was worth the wait. Glad your baby is back home!

 

[ajamesgrly]

great to hear!

 

[I love Louis]

my neverfull handles haven't frayed but the red gluey kind of stuff that keeps the edges of the leather together has faded a lot so I bet this will start to happen to my bag soon. I use it for school and I don't baby it at all though maybe that's why. :shame:

 

[hawaii2484]

that's terrific! i'm so glad that you resolved your situation and thanks for keeping us updated.

 

[LV-PRADAfanatic]

glad u e happy with the end results...BUT 7 weeks without my bags will be torture

 

[BagsRME]

Ohh thats great. I'm very glad it worked out for the best

 

[Dawn]

I'm glad they were able to help you and you have your bag back!

 

[Mom of 2]

Any chance you had pics of the handles before you sent it in? I have the same bag, so I need to look out for the same problem.....

Hi Travelbliss- I tried to take a pic.. but it wouldn't come out...too blurry.. sorry... what was happening was the red 'stuff' was coming off and the leather was fraying (sort of hairy-like).. it wasn't really that bad.. but I only used the bag for 2 months.. and I really didn't think this was normal...

Hi sparklemint- getting a new bag wasn't even an option... they told me this was normal wear and tear (I even called 866# to fight the issue)... it seems I was 'lucky' they were fixing it for free

EVERYONE- thanks so much for your kind words... I am SO happy to have my baby back.. I really missed her, 7 weeks was VERY long... have to move all my stuff out of my noe and start to use her again

 

[poonski]

Yay, if you don't mind me asking, did you have to pay for the repair?