So I was the high bidder on this bag on ebay:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=110208262144
I wanted a Demi Sling bag that was east/west and not north/south and though I got a STEAL when I sniped it! So I pay for the bag, and afterwards, I noticed that the second picture she had up, was from a previous auction she had! So I asked the seller about it, and she had NO idea what I was talking about. So I figured she just got her pictures mixed up. So she mails out the bag to me. Notice in her description, she states that there is slight wear on the outside but in overall good condition.
So I get the bag, and I was right about the 2nd picture of the creed, she had just gotten it mixed up, turned out to be a genuine coach. HOWEVER, there were stains ALL over the inside, it smelled like smoke and the "wear" she mentioned was FRAYED fabric all over the top left front of the bag. So I left her feedback:
Description=POOR. STAINED,DIRTY,SMELLY&DAMAGEDBag.Should'veBeenBetterDescribed.
She then writes me this message!:
[FONT=arial,sans-serif]Hello,
I just returned from vacation and was very disappointed in your feedback! First of all, I don't get why you claimed it was "Smelly" and "Dirty".. I didn't send it out that way(I wouldn't want something like that) So my question there is, "Was it damaged in shipping" Also, I did mention that the item showed signs of ware on the outside. I feel I did list it as it was and you got this bag for $34.00(retailed for $198.00) which I feel is more than fair. However, If you were not satisfied with it, you should have notified me of it and I would gladdly have given your money back.. I left you very positive feedback even though I didn't understand why you would bid on something if you still had questions on it. However, I feel your feedback wasn't fair and I plan to dispute this if we can't agree on a fair way to resolve it. I VALUE MY FEEDBACK that is left for me and that I leave for others. I would appreciate it if you consider doing the same.
THANKS..
So immediately I felt bad about leaving her NEUTRAL feedback, but I felt she was a POOR seller! So I sent her this message:
[/FONT]I am sorry you felt unfair about the feedback I left. It did not get damaged in shipping as the box was completely intact. But inside the purse, there are several Make-up stains. the outside had several "stiff" spots where maybe some lotion or something dried on it..the fabric was frayed in the corner too. This purse could really have been better described and better photographs taken. That is what I was trying to get across in the feedback. And you are right, I shouldn't of bid on it had I known that the description wasn't fully explained. I am going to keep the bag. I have already spent time on it trying to clean it up. Also, when I received it, it has a "smoker" smell to it. I don't know if you smoke or if the person who owned it before you smoked, but it definitely belonged to a smoker, and my home is smoke free and no one smokes around me so I tend to pick up the scent pretty quickly.(The smoke smell tends to stick to a bag to if you are in a smoking environment) So I febreezed the purse and had to let it sit in the sun for a day to rid it of the smell. My feedback was not to upset you, but to perhaps make you aware that there were many things with the purse you should of and could of disclosed in your auction. I was just being honest. I am sorry it caused hard feelings with you.
Take Care,
Signed, my name
So my question is, do you think my feedback was really unfair?? I tried several times messaging her about the condition of the bag, only for her to not reply or if she did, she didn't know what I was talking about. So the communication was terrible, she shipped slowly and the bag wasn't what she described. I thought about sending it back, but this bag is hard to find and I did get a good deal and I figured I could "fix" it up...what are your thoughts?? I kind of feel bad...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=110208262144
I wanted a Demi Sling bag that was east/west and not north/south and though I got a STEAL when I sniped it! So I pay for the bag, and afterwards, I noticed that the second picture she had up, was from a previous auction she had! So I asked the seller about it, and she had NO idea what I was talking about. So I figured she just got her pictures mixed up. So she mails out the bag to me. Notice in her description, she states that there is slight wear on the outside but in overall good condition.
So I get the bag, and I was right about the 2nd picture of the creed, she had just gotten it mixed up, turned out to be a genuine coach. HOWEVER, there were stains ALL over the inside, it smelled like smoke and the "wear" she mentioned was FRAYED fabric all over the top left front of the bag. So I left her feedback:
Description=POOR. STAINED,DIRTY,SMELLY&DAMAGEDBag.Should'veBeenBetterDescribed.
She then writes me this message!:
[FONT=arial,sans-serif]Hello,
I just returned from vacation and was very disappointed in your feedback! First of all, I don't get why you claimed it was "Smelly" and "Dirty".. I didn't send it out that way(I wouldn't want something like that) So my question there is, "Was it damaged in shipping" Also, I did mention that the item showed signs of ware on the outside. I feel I did list it as it was and you got this bag for $34.00(retailed for $198.00) which I feel is more than fair. However, If you were not satisfied with it, you should have notified me of it and I would gladdly have given your money back.. I left you very positive feedback even though I didn't understand why you would bid on something if you still had questions on it. However, I feel your feedback wasn't fair and I plan to dispute this if we can't agree on a fair way to resolve it. I VALUE MY FEEDBACK that is left for me and that I leave for others. I would appreciate it if you consider doing the same.
THANKS..
So immediately I felt bad about leaving her NEUTRAL feedback, but I felt she was a POOR seller! So I sent her this message:
[/FONT]I am sorry you felt unfair about the feedback I left. It did not get damaged in shipping as the box was completely intact. But inside the purse, there are several Make-up stains. the outside had several "stiff" spots where maybe some lotion or something dried on it..the fabric was frayed in the corner too. This purse could really have been better described and better photographs taken. That is what I was trying to get across in the feedback. And you are right, I shouldn't of bid on it had I known that the description wasn't fully explained. I am going to keep the bag. I have already spent time on it trying to clean it up. Also, when I received it, it has a "smoker" smell to it. I don't know if you smoke or if the person who owned it before you smoked, but it definitely belonged to a smoker, and my home is smoke free and no one smokes around me so I tend to pick up the scent pretty quickly.(The smoke smell tends to stick to a bag to if you are in a smoking environment) So I febreezed the purse and had to let it sit in the sun for a day to rid it of the smell. My feedback was not to upset you, but to perhaps make you aware that there were many things with the purse you should of and could of disclosed in your auction. I was just being honest. I am sorry it caused hard feelings with you.
Take Care,
Signed, my name
So my question is, do you think my feedback was really unfair?? I tried several times messaging her about the condition of the bag, only for her to not reply or if she did, she didn't know what I was talking about. So the communication was terrible, she shipped slowly and the bag wasn't what she described. I thought about sending it back, but this bag is hard to find and I did get a good deal and I figured I could "fix" it up...what are your thoughts?? I kind of feel bad...
