there's no such thing as a suede cleaner. Once suede is ruined, it's done. You can't reverse it. Anything liquid will just make it worse. sorry.
coach doesn't sell a suede cleaner. The all suede bags come with an eraser and brush, and that's it. They might be able to give you one, but they don't sell them. Coach only sells the sig and leather cleaners.There is such thing as a Suede cleaner. The one Coach sells is amazing.
The suede eraser block from Coach works great. I can't believe they just gave them to you guys-- my coach store charged me $15!!!