about let-trade.
A while ago I posted about a purchase I made through ebay with let-trade.
In that post, I did not insult or tell others not to deal with them. I only asked for advice on where to look for a particular "date code" location that was not on my bag as they had advertised.
I had sent several PM messages and emails to let-trade without ever receiving a reply. The initial one was to ask them when they were shipping out my bag. They replied to that one only after I had requested for the same courtesy I had given them when I had sent my prompt payment. The remaining was asking them where the stamp code was.
Only after I posted here on the forum and sent my last email and my last PM message stating how I would leave a "feedback"...only then did I receive a reply.
They stated how it was my email that had a problem. Needless to say, I received their first reply and everyone else's emails and PM's. I felt I needed to claify that.
Please don't get me wrong, I am not trying to bring up an old subject that has been resolved and closed. I only wish to clarify and vent a little.
I didn't quite seem to mind them stating on the tPForum how my email seemed to have a problem. All in all, I felt good about how this transaction ended...until...
This is where I vent...
I left my positive feedback on ebay for them; "Trans. was a success! let-trade was accomod. & handled situation professionally."
Let-trade left theirs; "Valuable customer N nice person to deal with.Your email got problem. Pls fix up"
Perhaps to others that was a positive...to me, it was at best a neutral. This untrue statement is now "permanently" on my feedback.
That irked me...if you want, you can see how my feedbacks say how I have excellent communication and quick payment. I looked at their tPF posts, they have had the occasional delayed email replies/website problems in the past.
Again, please keep in mind, I do not wish to have any future comments that will lead to any misunderstandings. I only wish to vent a little.
Thanks for listening.
Btw, for the curious...Let-trade stated how it was their shipping department that sent the wrong bag. They offered 3 options to resolve the situation. (1. keep the one they sent (they said they sent the better one), 2. send back bag 2 and they will ship bag 1 to me (shipping both ways on them), or 3. full refund.
I didn't want to wait for the back and forth of the bags, therefore I chose option 1.
p.s. Mods, If I wasn't suppose to vent like this...I am sorry...please close this post if need be.
A while ago I posted about a purchase I made through ebay with let-trade.
In that post, I did not insult or tell others not to deal with them. I only asked for advice on where to look for a particular "date code" location that was not on my bag as they had advertised.
I had sent several PM messages and emails to let-trade without ever receiving a reply. The initial one was to ask them when they were shipping out my bag. They replied to that one only after I had requested for the same courtesy I had given them when I had sent my prompt payment. The remaining was asking them where the stamp code was.
Only after I posted here on the forum and sent my last email and my last PM message stating how I would leave a "feedback"...only then did I receive a reply.
They stated how it was my email that had a problem. Needless to say, I received their first reply and everyone else's emails and PM's. I felt I needed to claify that.
Please don't get me wrong, I am not trying to bring up an old subject that has been resolved and closed. I only wish to clarify and vent a little.
I didn't quite seem to mind them stating on the tPForum how my email seemed to have a problem. All in all, I felt good about how this transaction ended...until...
This is where I vent...
I left my positive feedback on ebay for them; "Trans. was a success! let-trade was accomod. & handled situation professionally."
Let-trade left theirs; "Valuable customer N nice person to deal with.Your email got problem. Pls fix up"
Perhaps to others that was a positive...to me, it was at best a neutral. This untrue statement is now "permanently" on my feedback.
That irked me...if you want, you can see how my feedbacks say how I have excellent communication and quick payment. I looked at their tPF posts, they have had the occasional delayed email replies/website problems in the past.
Again, please keep in mind, I do not wish to have any future comments that will lead to any misunderstandings. I only wish to vent a little.
Thanks for listening.
Btw, for the curious...Let-trade stated how it was their shipping department that sent the wrong bag. They offered 3 options to resolve the situation. (1. keep the one they sent (they said they sent the better one), 2. send back bag 2 and they will ship bag 1 to me (shipping both ways on them), or 3. full refund.
I didn't want to wait for the back and forth of the bags, therefore I chose option 1.
p.s. Mods, If I wasn't suppose to vent like this...I am sorry...please close this post if need be.