Incoming angsty rant ush:
Oh noooo... I ordered my ultimate soft from Saks on Tuesday and tracking it has been a nightmare. I called FedEx last night and they said they had no record of anything being shipped to my address! I did not sleep well.
When I called Saks this morning, I was shuffled over to shipping, but they could not find any shipping record for me either! At this point I am quite distraught because the charge has already gone through on my card. So I shuffle back to the Chanel dept and finally get to talk to the SA who took my order. He said that the bag went out on Wednesday and some other stuff I couldn't understand because it was so so loud in the background. It was like trying to talk to someone while they're at the circus. He was able to give me a tracking number, but when I pulled up the information on the FedEx site, I saw why no one was able to find any information.. my name was spelled wrong! Argh!
I'm used to it by now.. I have a fairly common last name that happens to be spelled completely different than what people expect so I've been correcting people since elementary school. But I spelled it out for him over the phone when I placed my order and he recited it back! Same with my address! So thank goodness it had actually been shipped, but then I was concerned about the address since FedEx wasn't able to find anything for me (I'm imagining some other girl finding a lovely surprise on her doorstep and then I'd have to track her down and beat her up to get my bag back).
I refresh the tracking page like crazy only to find out there was a delivery exception because my apartment number was not on the box and the front office could not find me in the system because my name was spelled wrong. I was terrified and rather angry that I wouldn't get my bag until Monday or that they would have to return it to Saks! Fortunately, the nice FedEx representative fixed everything and I should get my bag tomorrow around lunch time. Whew!
I'm glad my bag is ok, but I'm seriously annoyed that it has been this stressful. The moral of this story is: don't order from circuses. I guess.
Oh noooo... I ordered my ultimate soft from Saks on Tuesday and tracking it has been a nightmare. I called FedEx last night and they said they had no record of anything being shipped to my address! I did not sleep well.
When I called Saks this morning, I was shuffled over to shipping, but they could not find any shipping record for me either! At this point I am quite distraught because the charge has already gone through on my card. So I shuffle back to the Chanel dept and finally get to talk to the SA who took my order. He said that the bag went out on Wednesday and some other stuff I couldn't understand because it was so so loud in the background. It was like trying to talk to someone while they're at the circus. He was able to give me a tracking number, but when I pulled up the information on the FedEx site, I saw why no one was able to find any information.. my name was spelled wrong! Argh!
I'm used to it by now.. I have a fairly common last name that happens to be spelled completely different than what people expect so I've been correcting people since elementary school. But I spelled it out for him over the phone when I placed my order and he recited it back! Same with my address! So thank goodness it had actually been shipped, but then I was concerned about the address since FedEx wasn't able to find anything for me (I'm imagining some other girl finding a lovely surprise on her doorstep and then I'd have to track her down and beat her up to get my bag back).
I refresh the tracking page like crazy only to find out there was a delivery exception because my apartment number was not on the box and the front office could not find me in the system because my name was spelled wrong. I was terrified and rather angry that I wouldn't get my bag until Monday or that they would have to return it to Saks! Fortunately, the nice FedEx representative fixed everything and I should get my bag tomorrow around lunch time. Whew!
I'm glad my bag is ok, but I'm seriously annoyed that it has been this stressful. The moral of this story is: don't order from circuses. I guess.