so the bag i ordered during saks egc event it here.....

Oohhhh my mom wants a Bordeaux GST and we can't find one anymore!!!! Is it in good condition? Can I order it when you return it!?!?

I'm sorry they sent you the wrong one though. I have the black Medallion and the Bordeaux one is gorgeous!!!
 
i opened it and they sent me the wrong bag! *sigh* i'm a bit upset......
i originally ordered the medallion tote on bordeaux and a bordeaux gst came.......
why me?!


Sorry this happened to you. They are probably sending your receipt and the EGC card separately. I saw a Bordeaux Medallion in Saks Beachwood, OH on EGC day. Ask for Linni, she is very helpful.
 
Hope they make it up for you soon:yes: !Call them right away and keep us posted!
BTW did you get a kind of receipt/ invoice copy from the courier that delivered it ( I mean the copy we sign and keep whenever we receive something) which indicates the store that sent it to you? That can be a proof as well (together with the charge on your cc card account)if you won't get the product's receipt eventually!;)