I bought a Balenciaga City bag in mid-July and paid the seller through PayPal. The bag was lost in transit by UPS and I have been working with the seller to be reimbursed. UPS took more than a month (the tracer was placed on 7/23, UPS came by my apt. on 7/26 to confirm lost package, and 8/5 UPS contacted the sender to start the claims process) to process everything and send a reimbursement check.
I finally received the claims check yesterday, but it was significantly less than what I had paid for the lost bag! It was $800 short!
I have emailed the seller again with an update on the situation. She mailed the bag through a UPS Store, so there are 4 parties involved (seller, me, UPS Store, and UPS).
I decided to file a dispute through PayPal, but the transaction was past the 45 days stated by PayPal policy. PayPal closed my claim citing "Case does not meet filing guidelines."
I don't know what else to do. Does anyone have any suggestions? I don't want to resort to a chargeback on my credit card because the seller seems to be a good eBay seller and a fellow tPFer. But I don't know what else to do to recover the $925 I forked out.
Any advice is much appreciated!
I finally received the claims check yesterday, but it was significantly less than what I had paid for the lost bag! It was $800 short!
I have emailed the seller again with an update on the situation. She mailed the bag through a UPS Store, so there are 4 parties involved (seller, me, UPS Store, and UPS).
I decided to file a dispute through PayPal, but the transaction was past the 45 days stated by PayPal policy. PayPal closed my claim citing "Case does not meet filing guidelines."
I don't know what else to do. Does anyone have any suggestions? I don't want to resort to a chargeback on my credit card because the seller seems to be a good eBay seller and a fellow tPFer. But I don't know what else to do to recover the $925 I forked out.
Any advice is much appreciated!