So I have listing restrictions on my dads account, Lately I have filled it up with designer items that I have bought, not used or fed up with. But I never thought they would put restrictions on the account. I listed an expensive item the other day and when I went to edit the listing I couldnt, there was a restriction on it. What didnt make any sense is that the item was allready listed I only wanted to edit it because there were some errors in the listing, now I dont think the item will sell because of these errors and I will lose money, ebay will still get their listing fees which were pretty high .
So I went on live chat and chatted about this to an Ebay Rep who was quite helpful until she said please e-mail ebay trust and safety. It was like this problem is being passed on, obviously there are fakes but I see fake sellers with lots of bags on, and I cant even revise a listing.
So I did e-mail ebay trust and safety (here is the e-mail)
"Message: Hello, currently my account has a restriction on it and I
cannot list any more items, But I would like to edit an item that is
allready listed and I cannot do this. It doesnt make any sense because
the item is allready listed an on ebay. All my items are 100% authentic
and bought from the store myself and I would Never sell a fake. Please
could I have this restriction removed, my ID is xxxxxxxxxxxxxxx, the item Im
trying to edit is Item number: xxxxxxxxxx
Thankyou"
here is the responce I got back:
"Hello,
Thank you for your email. I'm sorry to hear that you are unable to
revise your item xxxxxxxxxx and would like to explain further.
I would like to inform you that eBay has introduced new initiatives to
ensure the safety of our members because we're committed to keeping
fraud and counterfeits off our site. These new initiatives apply to
every registered member on the site, so please don't feel that we're
singling you out.
Here are some of the restrictions in place:
1) You must be registered for a period of time to sell certain items.
2) Cross-border trade for certain types of items will be restricted.
3) Sellers must verify their PayPal account and link it to their eBay
account.
4) The high volume listing of certain types of items will be restricted.
5) 1 & 3 day listings will no longer be available for certain types of
items.
If you inadvertently try to list a restricted item on eBay, an error
message with further information will pop up to let you know which
restriction is being breached. I'm afraid we don't share any further
information about specific restrictions. By revealing this information
we could help members intent on circumventing these initiatives to avoid
detection.
Please understand that these initiatives are designed to protect all of
our members from fraud and counterfeits. We appreciate your
understanding and cooperation.
I realise that this may not be the answer that you'd anticipated, but I
hope that this information helps to clarify our position for you.
Kind regards,
eBay Customer Support"
Is it just me or do they not understand that messages like this do not help me, Iam the one losing out. Ebay still gets their money and they think they are doing something good. This is not helping people.
So I went on live chat and chatted about this to an Ebay Rep who was quite helpful until she said please e-mail ebay trust and safety. It was like this problem is being passed on, obviously there are fakes but I see fake sellers with lots of bags on, and I cant even revise a listing.
So I did e-mail ebay trust and safety (here is the e-mail)
"Message: Hello, currently my account has a restriction on it and I
cannot list any more items, But I would like to edit an item that is
allready listed and I cannot do this. It doesnt make any sense because
the item is allready listed an on ebay. All my items are 100% authentic
and bought from the store myself and I would Never sell a fake. Please
could I have this restriction removed, my ID is xxxxxxxxxxxxxxx, the item Im
trying to edit is Item number: xxxxxxxxxx
Thankyou"
here is the responce I got back:
"Hello,
Thank you for your email. I'm sorry to hear that you are unable to
revise your item xxxxxxxxxx and would like to explain further.
I would like to inform you that eBay has introduced new initiatives to
ensure the safety of our members because we're committed to keeping
fraud and counterfeits off our site. These new initiatives apply to
every registered member on the site, so please don't feel that we're
singling you out.
Here are some of the restrictions in place:
1) You must be registered for a period of time to sell certain items.
2) Cross-border trade for certain types of items will be restricted.
3) Sellers must verify their PayPal account and link it to their eBay
account.
4) The high volume listing of certain types of items will be restricted.
5) 1 & 3 day listings will no longer be available for certain types of
items.
If you inadvertently try to list a restricted item on eBay, an error
message with further information will pop up to let you know which
restriction is being breached. I'm afraid we don't share any further
information about specific restrictions. By revealing this information
we could help members intent on circumventing these initiatives to avoid
detection.
Please understand that these initiatives are designed to protect all of
our members from fraud and counterfeits. We appreciate your
understanding and cooperation.
I realise that this may not be the answer that you'd anticipated, but I
hope that this information helps to clarify our position for you.
Kind regards,
eBay Customer Support"
Is it just me or do they not understand that messages like this do not help me, Iam the one losing out. Ebay still gets their money and they think they are doing something good. This is not helping people.