SOOOOo Mad!!!!

C

Carmen82

O.G.
May 1, 2007
2,602
1
#1
I ordered a small betty black tote from a SA at Saks in Atlanta over the phone. I made SURE it was the betty...well apparently to her betty means edith..and now i have a black edith sitting on my tv room floor...I am SOOOOOO mad!! I was so excited to open the box..and to my surprise it was the edith instead of the betty...now I probably can't even locate another small black betty tote!!!:cursing::cursing::cursing:
 
#3
Sorry to hear, I know your disappointment, I had a similiar thing happen about a year ago, I ordered a Black Edith and got a Black Gladys, I guess some SA's don't really know the bags they are selling. Maybe they should go to "Handbag 101"--good luck in your search, your bag is out there somewhere.
 
#5
Talked with Katie at Nordstrom's 410-296-2111 x 1250 on my search for a Jade paddy, she said she could do a search for any bag I was looking for, it might be worth a try to find your Betty, if there is one at any Nordstroms, she could find it.
 
#6
Thanks guys :smile: I will try calling around...at least I feel a bit better...she is sending the courier to pick it up from my apt instead of having me go into the store to return it or mail it back
 
#8
I hate when sales people don't listen. I would also be screaming mad. Hopefully they can resolve the problem and get you what you want.
 
#9
Ya today I also received another edith instead of a silverado :sad: but I'm less upset now because I received 2 python silverados and a chain blk betty in the mail today that are gorgeous ;)
 
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