Just received my MIUMIU bow satchel, BUT.....

[dryad]

I ordered from a saks store by phone, I was very exciting about it, it's very cute, I love it, but.....the strap is missing!!!!!!!!!!!!!!!!!!!!!! Gonna call saks tomorrow, hoping they just forgot to put it in the package...

 

[sjunky13]

Aww that sucks! what size did you order and what color? I hope they ship it asap

 

[ValleyO]

aww, sorry to hear that! Hope it gets resolved quickly!

 

[evilarchitect]

are you sure they didn't send you the bow satchel that doesn't come with a strap? - in which case it wouldn't have the hardware to affix the strap onto...

 

[sarajane]

Mine is the smaller bow satchel and it definitely has a strap. I'd call them and see if it is their mistake and get them to post it out to you. The long strap is so useful!

 

[loriw]

OMG - that happened to me as well and I returned it. What color was yours - I hope it wasn't the one I returned!

 

[dryad]

Aww that sucks! what size did you order and what color? I hope they ship it asap

It's the small one in off-white color.
Tried to call the SA for two days, couldn't reach her so far, will try tomorrow.

 

[dryad]

OMG - that happened to me as well and I returned it. What color was yours - I hope it wasn't the one I returned!

it's off-white. I remembered you got a tan one, right?
I love the tan color better than off-white, it's just impossible to get one now.

 

[loriw]

it's off-white. I remembered you got a tan one, right?
I love the tan color better than off-white, it's just impossible to get one now.

Right - mine was the Sughero - the tan one. It was so gorgeous but they could never find me the strap and now they are all gone. Miu Miu needs to be a little more attentive to their quality control it seems!

 

[dryad]

Right - mine was the Sughero - the tan one. It was so gorgeous but they could never find me the strap and now they are all gone. Miu Miu needs to be a little more attentive to their quality control it seems!

I finally talked to the SA I purchased the bag from, she said her manager is trying to contact the people who returned it. They will call me back next week...