I won an item on eBay while I was away. When I got back, 2 1/2 days after auction's end, I got a few somewhat harrassing emails from the seller to make payment. I assumed the seller was just being overly cautious about not having heard from me. I notice that the seller had relisted the item. I emailed and asked about this, and she responded that she'll email the buyer and tell them the item was no longer for sale. I go ahead and make payment via PayPal, and email her asking for tracking info. I did not hear back. A week later, I filed a dispute with PayPal. She immediately responded, saying she wanted $50 more, that unless I remove the dispute, she'll just keep the bag and refund my money.
Of course, no refund followed. I left two more messages for her on the dispute panel.
Eleven days later now since I paid, I escalated the dispute to a claim.
Now what? Even though I've had over 400 transactions on eBay, this is the first time something like this has happened. Anyone with experience offer some advice?
Oh, and she filed a non-paying claim on eBay against me. I emailed eBay to remove it, providing the proof from PayPal payment. I have YET to get a response. UGH!
Thanks in advance, all!
Of course, no refund followed. I left two more messages for her on the dispute panel.
Eleven days later now since I paid, I escalated the dispute to a claim.
Now what? Even though I've had over 400 transactions on eBay, this is the first time something like this has happened. Anyone with experience offer some advice?
Oh, and she filed a non-paying claim on eBay against me. I emailed eBay to remove it, providing the proof from PayPal payment. I have YET to get a response. UGH!
Thanks in advance, all!