YES!!! I still love her handbags and wallets, but I have a navy blue handbag that I bought directly from one of her stores that has turned black! I asked if they could refinish it for me and they said no. Then I called TB customer service and they said I had to send a picture, original receipt and tags and then they would decide what to do. Nordstroms told me that if I bought it from them they would have no problem either refinishing it or returning it! No questions asked.
Hi all...
I know this post may be kind of unpopular, but has anyone else noticed Tory Burch quality to be sub-par? Don't get me wrong, I LOVE tory burch. I have 2 pairs of revas, 3 bags, and a TB wallet. I have noticed though that none of my items have great quality. I am in the process of trying to return my wallet because the Gold emblem has completely chipped. I am sorry but I have only had it a few months and for $200 I expect better. Also some of the handles of my bags have peeled, the inside mirror broke off one of my bags, etc.
I still like her stuff and think it's really cute, but I am extremely hesitant to ever purchase anything TB again.
Anyone else have the same opinions?