Okay i sold a purse send it out and the buyer decided that it was to small after emailing me how she been wanting this and can't wait to have it. I told her send it back and i'll refund her back through paypal, even know that i have stated in the auction all sales are final. I don't have issue of taking it back my issue is that i should have the purse back in my possesion before clicking return all her funds minus shipping. But she insisted she should get her money back before she ship my purse out..WTH.