What's wrong with Saks shipping !?

tods123

tods123

Member
Sep 16, 2006
1,790
21
#1
I came home today and my new chanel diamond shine flap was left UNDER MY DOOR MAT :cursing::cursing:. It's not like the door mat was even large enough to hide half of the package (they used a pretty big box).

I don't understand how Saks can not require the Fedex drivers to get signatures for items of this much money. I live in an appartment building for God's sake.

If you remember the recent horror story of classic chic: http://forum.purseblog.com/chanel/incredibly-mad-with-sa-at-saks-fifth-53152.html

I think Saks is just asking for trouble.
 
#2
My Fedex man leaves packages outside my door all the time, even those that need signatures. I live in a quiet neighborhood so it works for me.
 
#3
At least your driver attempts to hide it! Mine's just leaves it out on the porch!

But ugh, I'm soo glad nothing happened to your package. I hate hearing stories of members losing their purse!
 
#5
mello_yello_jen said:
At least your driver attempts to hide it! Mine's just leaves it out on the porch!
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lol, that's because I don't have a porch!

Seriously I can understand if you have a house in a quiet suburb (like Rose said) that it might be nice to save a trip to fedex. But I am talking about an appartment building in Philly here! There are at least 20 units on my floor alone and people walk by all the time.
 
#6
tods123 said:
lol, that's because I don't have a porch!

Seriously I can understand if you have a house in a quiet suburb (like Rose said) that it might be nice to save a trip to fedex. But I am talking about an appartment building in Philly here! There are at least 20 units on my floor alone and people walk by all the time.
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Yes, that's just ridiculous. Do you know your fedex man? Perhaps have a word with him and ask him not to leave any thing outside your door. My fedex man leaves all my packages outside my door , not just the ones from Saks. I also think it's worth taking it up with Saks and explaining that it is unacceptable for them not to require a signature.
 
#7
tods123 said:
lol, that's because I don't have a porch!

Seriously I can understand if you have a house in a quiet suburb (like Rose said) that it might be nice to save a trip to fedex. But I am talking about an appartment building in Philly here! There are at least 20 units on my floor alone and people walk by all the time.
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:wtf: My friend lives in Philly and he tells me horror stories ALL the time!! Holy bazooka, I am soooo glad your package didnt get stolen!
 
#10
tods123 said:
I came home today and my new chanel diamond shine flap was left UNDER MY DOOR MAT :cursing::cursing:. It's not like the door mat was even large enough to hide half of the package (they used a pretty big box).

I don't understand how Saks can not require the Fedex drivers to get signatures for items of this much money. I live in an appartment building for God's sake.

If you remember the recent horror story of classic chic: http://forum.purseblog.com/chanel/incredibly-mad-with-sa-at-saks-fifth-53152.html

I think Saks is just asking for trouble.
Click to expand...

That would be me. :rolleyes: At least you got your package safe and sound. Saks has to pay xtra $$$ to require signature confirmation. I guess they rather not pay the $20 than to have to reimburse you for your lost package of $1000++.

The Director of Handbags said, "UNLESS you require us to have signature confirmation, only will they do so. If not, they just drop it off at your doorstep, given it's a safe neighborhood or unsafe neighborhood."

How did they get into the apartment building?
 
#11
Maybe you could leave a note on your door for FedEx or whomever the next time you expect a package asking them not to leave it. A lot of the FedEx/UPS delivery people are really nice and try to be helpful.
 
#14
OnyxBear said:
Maybe you could leave a note on your door for FedEx or whomever the next time you expect a package asking them not to leave it. A lot of the FedEx/UPS delivery people are really nice and try to be helpful.
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I will try that, but honestly I don't really blame my fedex guy. He doesn't know what's in there and he's fully entitled to leave the package if a signature isn't required.

I just don't understand how Saks does not require one!
 
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