Home Shopping Resources General Shopping

Where does Yoox ship from?


POST A REPLY
 
Thread Tools
Jul 29, 2006, 2:21pm   #1
Sternchen's Avatar
Thread Starter
Member
Hi everybody,

I was looking around Yoox today (the German version) and I was wondering where there items would ship from and if customs would be an issue since I was thinking about buying a bag. For those of you who have ordered from them, where did it ship out from?

Thank you :)
Jul 30, 2006, 4:49am   #2
chloe-babe's Avatar
Member
I thought that they shipped everything from Italy :)
Jul 30, 2006, 2:07pm   #3
t
Member
I have bought from them many times before and they definitely ship from Italy.
Jul 30, 2006, 4:19pm   #4
G
Member
I'm in Germany, too. I bought from Yoox three times so far and it came from Italy. They ship w/ UPS and the regular shipping took about two days.
Aug 26, 2006, 8:41pm   #5
h
Member
Their stuff come from Italy but they receive at their NJ office
then ship out to you, and you don't have to worry about the customs.
Sep 5, 2009, 5:01pm   #6
FALLAX COR's Avatar
Members Only
Does this mean that if I have a return to Yoox, I send it to New Jersey...or to Italy? I surely hope it's New Jersey!! :)
Sep 5, 2009, 5:09pm   #7
a
.
you get a prepaid ups label for returns so you just call ups and they pick it up, no trouble at all. and yes, they ship from italy.
Sep 5, 2009, 5:14pm   #8
papertiger's Avatar
Member
Italyyyyy

Sep 6, 2009, 12:29pm   #9
FALLAX COR's Avatar
Members Only
^^Prepaid labels? You mean return shipping is free too!! AMAZING!
Sep 6, 2009, 12:44pm   #10
gidramom's Avatar
Member
In US, I think they have a warehouse in NJ. Shipping to Manhattan takes only one day usually. And they apply sales tax on order from NJ and NY.


Woops, sorry I didn't read carefully that OP was asking about Europe.
Sep 7, 2009, 9:55am   #11
FALLAX COR's Avatar
Members Only
^^Luckily I'm shipping to Florida, so no sales tax for me!! YAYYY!

But the question for me still remains, is return shipping free? That's not clear on the website. I ordered two pairs of the same shoe because I wasn't sure about sizing...
Sep 10, 2009, 9:09am   #12
M
Member
In Spain, there is a promotion this month with return shipping free.
In USA Yoox says: "Yoox gladly accepts returns within 20 days of the delivery date.

We make your return shipping easy: use the pre-addressed UPS return label included in your order. We will simply deduct a flat Return Fee of US $6.00 from your refund.

If you prefer, you may ship the return package at your charge, using a courier of your choice.

Discover all details on how to return in the Customer Care area."
POST A REPLY
  HOME Shopping Resources General Shopping  
TOP

Thread Tools