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Where does Yoox ship from?

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Jul 29, 2006, 3:21pm   #1
Sternchen's Avatar
Thread Starter
Sternchen
Member
Hi everybody,

I was looking around yoox today (the German version) and I was wondering where there items would ship from and if customs would be an issue since I was thinking about buying a bag. For those of you who have ordered from them, where did it ship out from?

Thank you :)
Jul 30, 2006, 5:49am   #2
chloe-babe's Avatar
chloe-babe
Member
I thought that they shipped everything from Italy :)
Jul 30, 2006, 3:07pm   #3
t
tigger98
Member
I have bought from them many times before and they definitely ship from Italy.
Jul 30, 2006, 5:19pm   #4
G
GerGirl
Member
I'm in Germany, too. I bought from YOOX three times so far and it came from Italy. They ship w/ UPS and the regular shipping took about two days.
Aug 26, 2006, 9:41pm   #5
h
hktk
Member
Their stuff come from Italy but they receive at their NJ office
then ship out to you, and you don't have to worry about the customs.
Sep 5, 2009, 6:01pm   #6
FALLAX COR's Avatar
FALLAX COR
Members Only
Does this mean that if I have a return to Yoox, I send it to New Jersey...or to Italy? I surely hope it's New Jersey!! :)
Sep 5, 2009, 6:09pm   #7
a
annanas
.
you get a prepaid ups label for returns so you just call ups and they pick it up, no trouble at all. and yes, they ship from italy.
Sep 5, 2009, 6:14pm   #8
papertiger's Avatar
papertiger
Member
Italyyyyy

Sep 6, 2009, 1:29pm   #9
FALLAX COR's Avatar
FALLAX COR
Members Only
^^Prepaid labels? You mean return shipping is free too!! AMAZING!
Sep 6, 2009, 1:44pm   #10
gidramom's Avatar
gidramom
Member
In US, I think they have a warehouse in NJ. Shipping to Manhattan takes only one day usually. And they apply sales tax on order from NJ and NY.


Woops, sorry I didn't read carefully that OP was asking about Europe.
Sep 7, 2009, 10:55am   #11
FALLAX COR's Avatar
FALLAX COR
Members Only
^^Luckily I'm shipping to Florida, so no sales tax for me!! YAYYY!

But the question for me still remains, is return shipping free? That's not clear on the website. I ordered two pairs of the same shoe because I wasn't sure about sizing...
Sep 10, 2009, 10:09am   #12
M
Mairena
Member
In Spain, there is a promotion this month with return shipping free.
In USA Yoox says: "YOOX gladly accepts returns within 20 days of the delivery date.

We make your return shipping easy: use the pre-addressed UPS return label included in your order. We will simply deduct a flat Return Fee of US $6.00 from your refund.

If you prefer, you may ship the return package at your charge, using a courier of your choice.

Discover all details on how to return in the Customer Care area."
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