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Beyond the Rack return policy

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Dec 1, 2009, 12:17am   #1
M
Thread Starter
MercedesGL
Member
Just need abit of clarification, I was reading the above return policy and it seems they dont refund your money back when you return your purchase but rather give you a credit to be used later. Was I reading right?
Dec 1, 2009, 11:32pm   #2
gymmia's Avatar
gymmia
Member
I have not purchased anything from Beyond the Rack personally, but I do know other sample sale sites or discount sites like Hautelook and Gilt Group do have a similar "return" policy. You may return the item for credit only. I wouldn't be surprised if Beyond the Rack had a similar policy- most likely, you are correct.
Dec 3, 2009, 5:11am   #3
shopmom's Avatar
shopmom
need I say more?
It depends on the item you purchase. Some can be refunded back to your cc if returned within x number of days. Others will be final sale and yet others will be for store credit only.
Dec 3, 2009, 8:16pm   #4
h
hotshot
Member
Check the store policy before purchase.. personally wouldn't want to shop

where couldn't get my money back or cc refund..
Dec 4, 2009, 9:49am   #5
stylefly's Avatar
stylefly
Shopportunist
I do understand why they'd only do store credit though- they're offering basically what amounts to a service to help liquidate unsold merchandise at deeply discounted rates. I would think that there should be a little give and take between the consumer and the merchant in cases like this as the prices are set intentionally low to clear out the last of that stock- so returns would negate the point of them being able to liquidate merchandise for retailers and wholesalers.
Dec 17, 2009, 11:38pm   #6
L
LV-Lady79
Member
Hmmm...I purchased some Prada sneakers from them. They arrived in a Prada look-a-like box with a home-made Avery white label placed on the top that said Made In Italy. When I took the shoes out the box...under the tongue of the shoes said Made In Vietnam. Now I might not have thought that much about it if the white label hadn't been put on the box seeing that a lot of these companies do have their products made "elsewhere" especially parts of the product...but the label made it all too suspicious. When I returned the item to them (In Canada...BTW...very expensive) and complained to them I never received a response back from them...very professional...and now I have a account credit for a few hundred dollars. Beware of purchasing from them.
Dec 18, 2009, 7:18pm   #7
B
Bobble
Account Deactivated
^ oh no...I almost bought them too...
Dec 18, 2009, 8:41pm   #8
e
efashionlive
Member
Originally Posted by LV-Lady79
Hmmm...I purchased some Prada sneakers from them. They arrived in a Prada look-a-like box with a home-made Avery white label placed on the top that said Made In Italy. When I took the shoes out the box...under the tongue of the shoes said Made In Vietnam. Now I might not have thought that much about it if the white label hadn't been put on the box seeing that a lot of these companies do have their products made "elsewhere" especially parts of the product...but the label made it all too suspicious. When I returned the item to them (In Canada...BTW...very expensive) and complained to them I never received a response back from them...very professional...and now I have a account credit for a few hundred dollars. Beware of purchasing from them.
I didn't know we had to return in Canada...ugh! They are shipped out from NY. I just got a new pair of shoes from them. I don't like them and they took 3 weeks to get here. I may be stuck with them.....
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