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mooks · Oct 30th, 2008, 03:20 PM

^^^ That's a manufacture issue not accidental damage

girlfrommoscow · Oct 30th, 2008, 03:22 PM

i know in toronto there are a lot of shops which would repair it, go to apple store and ask them first and if not try looking online, like we have this site http://www.irepair.ca/index.html

a friend of mine just bought glass on ebay and installed it himself, i wouldnt suggest that unless you know what you are doing

azhangie · Oct 30th, 2008, 03:47 PM

Apple will fix it for you, but I doubt thier warranty covers it though. My Bf recently dropped his phone and the bottom half of the screen broke, he brought it in and they gave him a brand new phone. But the guy was super nice...i've always had really good experiences with them.

Selena · Oct 30th, 2008, 03:52 PM

Not to be rude or anything but if you dropped it and broke it why would you think they would replace it for you? Its a tough break but it happens. They might let you buy the phone at the contract price of $199....that would be the best they would do. Keep us posted. I have a friend who did the same thing and they didnt do a thing for her.

kristie · Oct 30th, 2008, 04:11 PM

YAY!!!!!

The Apple store gave me a brand new Iphone for $99.00!!

I am so happy!! Apple has amazing customer service!

I guess normally it is $200 to replace the phone if you break it within a year. They agreed to do it for $99.00, what great service!

Oh and just for info....it WAS in it's hard plastic case that completely encloses it when it was dropped. I had bought the case thru Apple and they said it was supposed to prevent screen cracking if it was dropped.....I guess it did not work :( And it only dropped less than 3 feet!

mooks · Oct 30th, 2008, 04:21 PM

Great news!! Over here I suspect they'd charge about $400!!! I'm so nervous about dropping mine

tresjoliex · Oct 30th, 2008, 04:47 PM

Yeah, warranty only covers manufacture's defect.

Maybe this is a sign that you should get a blackberry! lol

I love my blackberry more than anything. I love it because it's so customizable and you don't have to use Itunes to do every little thing!

mooks · Oct 30th, 2008, 04:51 PM

^^^ You don't have to use iTunes for everything, you can download direct to the phone

Selena · Oct 30th, 2008, 04:52 PM

WOW! I am shocked they did that but that is great!!! Just curious do you have the 3G? Because my girlfriend broke her screen and it was 3G I wonder if they are more prone to shatter??

Dawn · Oct 30th, 2008, 07:33 PM

that's so awesome!!!!!!

kristie · Oct 30th, 2008, 09:29 PM

Originally Posted by Selena

WOW! I am shocked they did that but that is great!!! Just curious do you have the 3G? Because my girlfriend broke her screen and it was 3G I wonder if they are more prone to shatter??

Yep,

it was the 3G.

mariah9999 · Oct 31st, 2008, 11:35 AM

Oh no! I so feel for you. I can't live without my iPhone. I hope they help you out with a new one since it's new.

Oct 30th, 2008, 03:20 PM	#16
mooks Cool Britannia! Joined: May 2007 Location: On The Thames Posts: 13,026	^^^ That's a manufacture issue not accidental damage
	__________________ Same banana, innit?

Oct 30th, 2008, 03:22 PM	#17
girlfrommoscow Member Joined: Jun 2008 Posts: 1,001	i know in toronto there are a lot of shops which would repair it, go to apple store and ask them first and if not try looking online, like we have this site http://www.irepair.ca/index.html a friend of mine just bought glass on ebay and installed it himself, i wouldnt suggest that unless you know what you are doing
girlfrommoscow Member Joined: Jun 2008 Posts: 1,001	__________________ Pessimist - one who, when he has the choice of two evils, chooses both. - Oscar Wilde Baa, baa, black goat, Have you any wool? Yes, Missoni, Three bags full; One for a cami, And one for a throw, And one for some cashmere socks To warm Svetlana's toes.

Oct 30th, 2008, 03:47 PM	#18
azhangie Piggy Fajita Joined: Sep 2007 Location: I see cows and hills Posts: 1,744	Apple will fix it for you, but I doubt thier warranty covers it though. My Bf recently dropped his phone and the bottom half of the screen broke, he brought it in and they gave him a brand new phone. But the guy was super nice...i've always had really good experiences with them.
	__________________ coffee addiction

Oct 30th, 2008, 03:52 PM	#19
Selena Joined: Jan 2006 Posts: 13,921	Not to be rude or anything but if you dropped it and broke it why would you think they would replace it for you? Its a tough break but it happens. They might let you buy the phone at the contract price of $199....that would be the best they would do. Keep us posted. I have a friend who did the same thing and they didnt do a thing for her.
Selena Joined: Jan 2006 Posts: 13,921

Oct 30th, 2008, 04:11 PM	#20
kristie OP "H" is for horses? Joined: Oct 2006 Posts: 3,552	YAY!!!!! The Apple store gave me a brand new Iphone for $99.00!! I am so happy!! Apple has amazing customer service! I guess normally it is $200 to replace the phone if you break it within a year. They agreed to do it for $99.00, what great service! Oh and just for info....it WAS in it's hard plastic case that completely encloses it when it was dropped. I had bought the case thru Apple and they said it was supposed to prevent screen cracking if it was dropped.....I guess it did not work :( And it only dropped less than 3 feet!
	__________________ Uh oh...I think I may be more in danger of buying a Hermes saddle than a Birkin....... Last edited by kristie; Oct 30th, 2008 at 04:17 PM.

Oct 30th, 2008, 04:21 PM	#21
mooks Cool Britannia! Joined: May 2007 Location: On The Thames Posts: 13,026	Great news!! Over here I suspect they'd charge about $400!!! I'm so nervous about dropping mine
	__________________ Same banana, innit?

Oct 30th, 2008, 04:47 PM	#22
tresjoliex i have an addiction Joined: May 2008 Posts: 4,413	Yeah, warranty only covers manufacture's defect. Maybe this is a sign that you should get a blackberry! lol I love my blackberry more than anything. I love it because it's so customizable and you don't have to use Itunes to do every little thing!

Oct 30th, 2008, 04:51 PM	#23
mooks Cool Britannia! Joined: May 2007 Location: On The Thames Posts: 13,026	^^^ You don't have to use iTunes for everything, you can download direct to the phone
	__________________ Same banana, innit?

Oct 30th, 2008, 04:52 PM	#24
Selena Joined: Jan 2006 Posts: 13,921	WOW! I am shocked they did that but that is great!!! Just curious do you have the 3G? Because my girlfriend broke her screen and it was 3G I wonder if they are more prone to shatter??
Selena Joined: Jan 2006 Posts: 13,921

Oct 30th, 2008, 07:33 PM	#25
Dawn mj mod Joined: Sep 2006 Location: Northern Virginia Posts: 17,505	that's so awesome!!!!!!
	__________________ follow me on twitter!

Oct 31st, 2008, 11:35 AM	#27
mariah9999 Lovin' LV Joined: Feb 2008 Location: Purseville Posts: 4,081	Oh no! I so feel for you. I can't live without my iPhone. I hope they help you out with a new one since it's new.
	__________________ Come & follow me on Twitter everyone! http://www.twitter.com/tPFmariah9999

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