Verizon Says I Missed Paying My Bill But.....

Coldplaylover · Jul 4th, 2008, 02:11 AM

Of course I have the credit card statement showing I paid so now I have to go to the Verizon store and show them they messed up and to remove the $5 late fee. What's most ironic is that I paid my bill in person and they still messed up!!!!!!! Anyone else?

lovinalotofbags · Jul 4th, 2008, 11:32 AM

I always pay online. Have not noticed anything so far.

MJDaisy · Jul 4th, 2008, 12:00 PM

that is annoying! my cable company switched this year and it kept recharging me $80 on top of the $65 bill for 3 months. i thought i was going to die of frustration.

lv-lover · Jul 4th, 2008, 05:59 PM

My father has similar problems with his phone company. Hope you get your problem gets sorted out quickly.

Coldplaylover · Jul 4th, 2008, 06:20 PM

So after showing them the proof that I paid they adjusted the bill. It took over 20 minutes and lots of paper work. As I was leaving I said the new Iphone sure looks tempting over at AT&T....................at that point they said they would pay this month's bill for me ($85).....so I let them!

digby723 · Jul 4th, 2008, 07:51 PM

^ LOL!! Thats too funny!!

ImASadGiraffe · Jul 4th, 2008, 08:39 PM

I'm having the same problem with AT&T - I do billpay through my bank. My bank mailed the check on 6/20, the bill was due on 6/25, today I check and my balance is showing past due.

Luckily my bank guarantees that the bill will get paid on time if I schedule it to be, so I put in a payment inquiry and am going to let them handle it.

nataliam1976 · Jul 5th, 2008, 03:23 AM

Quote:

Originally Posted by Coldplaylover

So after showing them the proof that I paid they adjusted the bill. It took over 20 minutes and lots of paper work. As I was leaving I said the new Iphone sure looks tempting over at AT&T....................at that point they said they would pay this month's bill for me ($85).....so I let them!

LOL wtg girl!

article3 · Jul 5th, 2008, 05:27 PM

Always pay my bills online in advance -- but whenever I've forgotten or something, I just call up customer service and they usually waive the charge. (Of course, I'm talking mostly about AmEx and not Verizon, so your results may be different.)

Jul 4th, 2008, 02:11 AM	#1
Coldplaylover Member	Verizon Says I Missed Paying My Bill But..... Of course I have the credit card statement showing I paid so now I have to go to the Verizon store and show them they messed up and to remove the $5 late fee. What's most ironic is that I paid my bill in person and they still messed up!!!!!!! Anyone else? __________________ Madonna Lover too!

Jul 4th, 2008, 11:32 AM	#2
lovinalotofbags Member Location: SC for now	I always pay online. Have not noticed anything so far. __________________ Always forgive your enemies. Nothing annoys them so much.

Jul 4th, 2008, 12:00 PM	#3
MJDaisy bag connoisseur Location: in my closet	that is annoying! my cable company switched this year and it kept recharging me $80 on top of the $65 bill for 3 months. i thought i was going to die of frustration. __________________ enjoying my lovelies

Jul 4th, 2008, 05:59 PM	#4
lv-lover Member	My father has similar problems with his phone company. Hope you get your problem gets sorted out quickly. __________________ "On ne voit bien qu'avec le cœur, l'essentiel est invisible pour les yeux"

Jul 4th, 2008, 06:20 PM	#5
Coldplaylover Member	So after showing them the proof that I paid they adjusted the bill. It took over 20 minutes and lots of paper work. As I was leaving I said the new Iphone sure looks tempting over at AT&T....................at that point they said they would pay this month's bill for me ($85).....so I let them! __________________ Madonna Lover too!

Jul 4th, 2008, 07:51 PM	#6
digby723 Member Location: Northern Virginia	^ LOL!! Thats too funny!! __________________

Jul 4th, 2008, 08:39 PM	#7
ImASadGiraffe Twilight 11/21/08 Location: IL	I'm having the same problem with AT&T - I do billpay through my bank. My bank mailed the check on 6/20, the bill was due on 6/25, today I check and my balance is showing past due. Luckily my bank guarantees that the bill will get paid on time if I schedule it to be, so I put in a payment inquiry and am going to let them handle it. __________________

Jul 5th, 2008, 05:27 PM	#9
article3 Loves Bags & the Law	Always pay my bills online in advance -- but whenever I've forgotten or something, I just call up customer service and they usually waive the charge. (Of course, I'm talking mostly about AmEx and not Verizon, so your results may be different.) __________________ Carrie: "Honey, if it hurts so much, why are we going shopping?" Samantha: "I have a broken toe, not a broken spirit." - Sex and the City