You buy, you pay, but seller is NARU'd!

fauxfu09 · Oct 17th, 2007, 10:28 AM

I have had this happen several times lately. I won an item, it was on the "My eBay" page, and then I noticed it had disappeared and the listing was removed, and the seller was no longer a registered user. I paid by Paypal, what should I do? I can't get my money back if the seller doesn't have it in their account.

fauxfu09 · Oct 18th, 2007, 02:58 AM

I've filed a paypal claim, but does anyone have additional suggestions?

lnguyen0827 · Oct 18th, 2007, 03:07 AM

i think you might have to contact eBay too...but i think paypal should be able to help you but im not 100% sure. Maybe someone else will know more.

fe4bb · Oct 18th, 2007, 06:35 AM

1) Do you have the contact details of the seller which have been send by eBay after auction's end? Contact the seller - try to get a scan of a shipping receipt for your item.
2) If you don't get a response within two days contact Paypal and open a dispute/claim.
3) Contact eBay on the same day about the Help/Contact us/Buying and Selling/Problems with sellers or Bidding and buying.

Oct 17th, 2007, 10:28 AM	#1
fauxfu09 Member	You buy, you pay, but seller is NARU'd! I have had this happen several times lately. I won an item, it was on the "My eBay" page, and then I noticed it had disappeared and the listing was removed, and the seller was no longer a registered user. I paid by Paypal, what should I do? I can't get my money back if the seller doesn't have it in their account.

Oct 18th, 2007, 02:58 AM	#2
fauxfu09 Member	Re: You buy, you pay, but seller is NARU'd! I've filed a paypal claim, but does anyone have additional suggestions?

Oct 18th, 2007, 03:07 AM	#3
lnguyen0827 Member	Re: You buy, you pay, but seller is NARU'd! i think you might have to contact eBay too...but i think paypal should be able to help you but im not 100% sure. Maybe someone else will know more. __________________ My Collections: Chanel Cambon Large Tote Black w/white C's Chanel Cambon Medium wallet black w/white C's LV Damier Azur Speedy 25 LV Damier Azur Wallet w/zipped pockets LV Damier Canvas Duomo LV Damier Canvas Pte Mon Bil Tres LV Monogram Vernis Lexington LV Monogram Vernis Ludlow Wallet

Oct 18th, 2007, 06:35 AM	#4
fe4bb Lovely day	Re: You buy, you pay, but seller is NARU'd! 1) Do you have the contact details of the seller which have been send by eBay after auction's end? Contact the seller - try to get a scan of a shipping receipt for your item. 2) If you don't get a response within two days contact Paypal and open a dispute/claim. 3) Contact eBay on the same day about the Help/Contact us/Buying and Selling/Problems with sellers or Bidding and buying.