Welcome to The Purse Forum, the Internet's #1 community for handbag lovers and shoulder fashion fetishists! Over 150,000 members have contributed over 8 million posts in 339,000+ threads about the hottest 'it' bags of the seasons, they've evaluated eBay sellers and other online stores and discussed a variety of other topics...

You currently are not logged in and are viewing the Purse Forum as a guest. This enables you to read most of our content. If you would like to actively participate in current threads or create your own, view or post pictures, vote in polls, privately interact with any of our members or use all the other features of this site, you will need to register for free with a valid email address and a user name of choice. Join our fast growing community today!


Reply
 
Thread Tools
Old Jul 29th, 2008, 02:32 AM   #46
Member
 
~KT~'s Avatar
 
Location: San Jose, cali
Default

Glad everything got sorted out.
__________________

-Katie
~KT~ is offline   Reply With Quote
Old Jul 29th, 2008, 03:03 AM   #47
Sofa King Sherlock
 
chloehandbags's Avatar
 
Location: Hertfordshire, UK.
Default

Quote:
Originally Posted by mikscloset View Post
I'd have to agree with print*model on this, if the bag you received in the mail was exactly what the seller said it was in her auction then thats really all she is responsible for. What happens to the bag after you use it is no longer her problem. I know you are upset that your bag is not useable but you have to take into account her side of it. For example If you sold someone a white shirt and they wore it out to dinner and spilled red wine on it that wouldnt come out if they came back to you and said "My shirts stained now I need you to take it back" there is no way you would do it.

With respect, that is a completely different situation - according to EU law, items (including bags) are supposed to be 'fit for purpose' and if a few drops of rain, falling on the bag during normal use, cause the dye to run, there should have been some sort of warning accompanying it; light rain is an everyday part of our climate, after all.

Whereas, spilling red wine on a shirt is considered to be an accident (just as spilling red wine on a bag would be) and is, therefore, not considered to be part of normal use.

If a hailstorm damaged a bag, I think that would be a completely different matter, but a few drops of rain, such as might fall on a bag while one was finding and opening one's umbrella, or running out to the car?

Incidentally, I'm pretty sure US law is very similar to European law on this matter (I looked it up a couple of years ago); as it is regarding most things.

BTW, unless otherwise warned, I consider all of my bags to be light shower proof (although, I do tend to use an umbrella) and if they were ruined by a few drops of water and there was no carecard warning me to avoid all water/rain, I would demand a refund from the store.

Of course, if I had bought a bag secondhand, from an individual and it no longer had its carecard (and the seller didn't know/remember what the carecard had said), I would consider it to be my job to try to ascertain, on here or elsewhere, whether it was light shower resistant, or not; but in the case of a new bag, it's the seller's legal responsibility to warn me.
__________________
Still missing Phoebe...

'My boss, Ralph Toledano [president of Chloé], always says to me that people come to buy at Chloé for what it is, so it does not make sense to order a Chinese and get delivered an Indian!' - Phoebe Philo, May 2005.
chloehandbags is offline   Reply With Quote
Old Jul 29th, 2008, 03:18 AM   #48
Sofa King Sherlock
 
chloehandbags's Avatar
 
Location: Hertfordshire, UK.
Default

Quote:
Originally Posted by print*model View Post
I guess this is where we differ. I would totally expect any fabric bag to get stained or have the colors run if I took it out in the rain. I don't mean any disrepect but to me, choosing what to wear in the rain is only a matter of good judgment.

When I go to the hair salon, I know there are certain dresses or tops that I own that I absolutely can not wear because the colors will run when I am getting shampooed. So, I choose something else to wear that day. And I certainly would never wear an embellished cardigan in the rain unless I wanted to ruin it.

Sure, it would be wonderful if everything ever made to be used outside was color-fast - but they aren't. And it is not your sellers fault that they aren't. She didn't make the bag. She sold it. And to hold her responsible in any way for the damage due to a lapse in judgment by the owner is unfair in my opinion. To go back now and reply negatively under the good feedback you've already left will only make you look bad and unreasonable.

But it's not a; 'lapse in judgment' to carry a fabric bag outside and get caught in a light shower.

The bag was intended to be used outside and couldn't even withstand a few drops of rain - that makes it unfit for purpose and as a retailer, that is the seller's problem, as the seller is legally responsible to the buyer.

The seller should then, in turn, demand her money back from her supplier, of course; but the buyer's legal right to a refund is not dependent on her doing so.
__________________
Still missing Phoebe...

'My boss, Ralph Toledano [president of Chloé], always says to me that people come to buy at Chloé for what it is, so it does not make sense to order a Chinese and get delivered an Indian!' - Phoebe Philo, May 2005.

Last edited by chloehandbags; Jul 29th, 2008 at 03:24 AM.
chloehandbags is offline   Reply With Quote
Reply

  The Purse Forum » Bags, Bags, Bags » eBay Forum  

Thread Tools