Why would Ebay do this?!

amymarie · Jul 8th, 2009, 10:32 PM

I was selling 10 items (BCBG shoes, UGGs, ed hardy shoes, etc) that were about to end in one hour. A few days ago, I asked ebay to review my account to see if my selling limit could be lifted and I got an email today saying no. Then all of the sudden, 8 of my items were taken off "due to a listing violation" but it never says what I did wrong. I took my own pictures and wrote my own description! 2 of my items are still there and they were listed in the same way. What the heck is wrong with them? That was really wrong of them to do. I feel so angry because I lost out on selling my items today. Are they going to pay me back for my fees then?

noshoepolish · Jul 8th, 2009, 10:44 PM

Did you say you take checks or money orders?

amymarie · Jul 8th, 2009, 10:54 PM

Originally Posted by noshoepolish

Did you say you take checks or money orders?

Nope, just paypal only. I still can't figure out what I did wrong.

TXGirlie · Jul 9th, 2009, 03:15 AM

Ebay won't tell you what you did wrong, yet they want you to review their rules so that you don't do it again. Ironic isn't it? I'm so glad Bonanzle has been growing!

gacats · Jul 9th, 2009, 05:08 AM

Well don't ask ebay what you did wrong, you'll get their standard "we can't tell you" answer, or non-answer.
Sorry about that.

Nikki Choo · Jul 9th, 2009, 09:09 AM

It seems that Ebay is becoming more and more tyrannical every day...

Maybe call them? Speak to a live person and ask what the deal is!

amymarie · Jul 9th, 2009, 01:08 PM

That is crazy. I will have to call them because I spent $14 in fees for no reason!

mydogsfriend · Jul 9th, 2009, 01:13 PM

It is crazy - I had auctions pulled and went through the same experience only when I called they said I couldn't talk to anyone because they had to have a "record" of our correspondence! They are the most aggravating, frustrating and worst companies to do business with but sadly as king of the hill we are still at their mercy because we need the buyers they provide.

amymarie · Jul 9th, 2009, 01:24 PM

Originally Posted by mydogsfriend

It is crazy - I had auctions pulled and went through the same experience only when I called they said I couldn't talk to anyone because they had to have a "record" of our correspondence! They are the most aggravating, frustrating and worst companies to do business with but sadly as king of the hill we are still at their mercy because we need the buyers they provide.

Did you ever get you fees back? I just called ebay (didn't find the number on THEIR website, looked on google lol) and it basically told me to go to the website for help and hung up. Wow this is frustrating.

TXGirlie · Jul 9th, 2009, 01:26 PM

Try the Live Chat and see if they help. I wouldn't hold your breath, but they might help.

luxurylovergirl · Jul 9th, 2009, 02:44 PM

I would keep calling. Sometimes I wonder if *bay pulls listings periodically under the guise of "the rules" to double their profits from listing fees, betting most people will try to re-list eventually.

Wouldn't surprise me ~LOL.

denimbarks · Jul 9th, 2009, 03:08 PM

You said you asked for your limit to be removed - do you mean that you're restricted as to how many designer items you can list? Were you within your limit at the time these were taken down? I'm wondering if you happened to leave the designer name out of your titles because of the restriction, and when eBay reviewed your account they noticed it.

On the eBay boards they used to recommend emailing whyended@ebay.com for more information on take-downs, but I'm not sure that is too helpful anymore.

deekai · Jul 9th, 2009, 03:09 PM

send an email to whyended@ebay.com

amymarie · Jul 9th, 2009, 06:35 PM

Originally Posted by denimbarks

You said you asked for your limit to be removed - do you mean that you're restricted as to how many designer items you can list? Were you within your limit at the time these were taken down? I'm wondering if you happened to leave the designer name out of your titles because of the restriction, and when eBay reviewed your account they noticed it.

On the eBay boards they used to recommend emailing whyended@ebay.com for more information on take-downs, but I'm not sure that is too helpful anymore.

Yes, a limit on designer items. And yes I did leave "Gucci" out one item to get around the restriction. But I ended that auction early b/c I realized I could get in trouble for that and it has not been active for several days. But they removed my active non-designer items that I listed correctly...BCBG, Ed hardy, Bebe, etc. I posted the names on the titles, posted my own pics, and wrote my description. They left 2 of those items up and took the rest down, which is why it doesn't make sense.

I submitted an appeal so hopefully I'll hear back from them.

hotshot · Jul 9th, 2009, 07:22 PM

No rhyme or reason why *bay does some of the things they do..

But it always good to try to get a "plausible explanation, so one can better

understand their thinking.. doesn't mean we have to like it, but then again.. who knows?

Jul 8th, 2009, 10:32 PM	#1
amymarie OP Member Joined: Oct 2008 Location: Seattle, WA Posts: 646	Why would Ebay do this?! I was selling 10 items (BCBG shoes, UGGs, ed hardy shoes, etc) that were about to end in one hour. A few days ago, I asked ebay to review my account to see if my selling limit could be lifted and I got an email today saying no. Then all of the sudden, 8 of my items were taken off "due to a listing violation" but it never says what I did wrong. I took my own pictures and wrote my own description! 2 of my items are still there and they were listed in the same way. What the heck is wrong with them? That was really wrong of them to do. I feel so angry because I lost out on selling my items today. Are they going to pay me back for my fees then?

Jul 9th, 2009, 02:44 PM	#11
luxurylovergirl Member Joined: Jun 2008 Location: BFE Posts: 235	I would keep calling. Sometimes I wonder if *bay pulls listings periodically under the guise of "the rules" to double their profits from listing fees, betting most people will try to re-list eventually. Wouldn't surprise me ~LOL.
	Last edited Jul 9th, 2009 at 02:57 PM.

Jul 9th, 2009, 03:08 PM	#12
denimbarks Sit. Stay. Shop. Joined: May 2007 Posts: 420	You said you asked for your limit to be removed - do you mean that you're restricted as to how many designer items you can list? Were you within your limit at the time these were taken down? I'm wondering if you happened to leave the designer name out of your titles because of the restriction, and when eBay reviewed your account they noticed it. On the eBay boards they used to recommend emailing whyended@ebay.com for more information on take-downs, but I'm not sure that is too helpful anymore.
denimbarks Sit. Stay. Shop. Joined: May 2007 Posts: 420

Jul 9th, 2009, 03:09 PM	#13
deekai Member Joined: Jan 2008 Posts: 748	send an email to whyended@ebay.com
deekai Member Joined: Jan 2008 Posts: 748

Jul 9th, 2009, 07:22 PM	#15
hotshot Member Joined: Apr 2007 Posts: 19,500	No rhyme or reason why *bay does some of the things they do.. But it always good to try to get a "plausible explanation, so one can better understand their thinking.. doesn't mean we have to like it, but then again.. who knows?
hotshot Member Joined: Apr 2007 Posts: 19,500

Jul 8th, 2009, 10:44 PM	#2
noshoepolish Addicted to Coach Joined: Oct 2006 Posts: 8,127	Did you say you take checks or money orders?

Jul 9th, 2009, 03:15 AM	#4
TXGirlie Member Joined: Jul 2008 Location: North Texas Posts: 19,387	Ebay won't tell you what you did wrong, yet they want you to review their rules so that you don't do it again. Ironic isn't it? I'm so glad Bonanzle has been growing!

Jul 9th, 2009, 05:08 AM	#5
gacats love me some bags! Joined: Oct 2006 Location: Georgia Posts: 10,430	Well don't ask ebay what you did wrong, you'll get their standard "we can't tell you" answer, or non-answer. Sorry about that.

Jul 9th, 2009, 09:09 AM	#6
Nikki Choo Account Deactivated Joined: Jun 2009 Posts: 19	It seems that Ebay is becoming more and more tyrannical every day... Maybe call them? Speak to a live person and ask what the deal is!

Jul 9th, 2009, 01:08 PM	#7
amymarie OP Member Joined: Oct 2008 Location: Seattle, WA Posts: 646	That is crazy. I will have to call them because I spent $14 in fees for no reason!

Jul 9th, 2009, 01:13 PM	#8
mydogsfriend Member Joined: Jun 2009 Location: Southern States Posts: 318	It is crazy - I had auctions pulled and went through the same experience only when I called they said I couldn't talk to anyone because they had to have a "record" of our correspondence! They are the most aggravating, frustrating and worst companies to do business with but sadly as king of the hill we are still at their mercy because we need the buyers they provide.

Jul 9th, 2009, 01:26 PM	#10
TXGirlie Member Joined: Jul 2008 Location: North Texas Posts: 19,387	Try the Live Chat and see if they help. I wouldn't hold your breath, but they might help.