Originally Posted by Ellie Mae
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For INTL shipments (to UK & AU) I have always used USPS INTL Express, and was able to obtain ins, online tracking & online sig confirm. The biggest problems I have had is not being able to always get the person at the PO to fully comprehend exactly what it is I need.
Once the parcel leaves US, the customs form # has been trackable via Parcelforce.
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Today I went to the post office to ship a bag to Australia, I was shipping it international express and they said they could NOT give me INSURANCE

, the PO lady told me we guarentee it will get to Australia on Jan 13th, so what happens after that???? What if I gets lost in Australia? Where is my protection, she did not have an answer except open up a claim, how could I IF I'M NOT INSURED? They told me they don't give tracking once it gets in another country

AND NO SIGNATURE CONFIRMATION

, well I never shipped international before so I had to cancel the transaction and I refunded the buyer. My question is how did you get insurance, tracking and signature confirmation??? Was it the people at my post office. They all seemed totally confused, I guess they are not familiar with international shipping.