I received a quote from a cobbler in her area for $10 so that's what I offered to refund her. Maybe it is the cynic in me, or reading too many eBay horror stories, I just feel like she is looking for something for nothing. Thank you for all of your suggestions!
I don't have a problem taking them back and relisting, I just get paranoid that the shoes will magically get lost, or be damaged or something by the time they get back to me. I probably read this forum too much.
I would see what she is going to do now... call her bluff.. she wants
the shoes its $10 to fix the issue and let's see what her next move is...
YAY! Congratulations and good job. I'm glad you had an honest buyer. You are right about not thinking the worst of people right off the bat. Too bad all those crappy buyers out there have put so many of us on the edge right away, lol.